Manager Project

COLLEEN MAMMONE

**** **** **** *****, ********, Utah 84003 ð 801-***-**** ********@*******.***

CAREER GOALS

Energetic and performance-driven professional, with dynamic leadership experience in operations, interper- sonal relations, and project/program management. Possess advanced knowledge in project evaluation tech- niques, system analysis, integration, test implementation, documentation, and system monitoring honed through extensive background across all areas of the IT software industry. Demonstrate excellent leadership and team building skills, with the aptitude to increase staff productivity and direct teams toward achieve- ment of a common goal. Displays strong ability to work with cross-functional, non-collocated teams to de- termine deliverables, ownership, delivery dates, and risks. Technical Skills: Rational ClearQuest; Atlassian Jira, Microsoft Office; Microsoft Project Management; Mi- crosoft SharePoint; Many Agile Frameworks

Ipswitch -American Fork Utah 2013-2015

Ipswitch Software Engineering Manager 2013 2015

• Managed a remote site of Developers, and QA engineers (main development site was in GA.)

• Worked with the teams Product owner to prioritize User stories ensuring they contained user desired functionality and acceptance criteria

• Successfully implemented Scrum Agile development that other teams adopted to reach committed goals

• Created a second conference room to be used for collaboration and comfort

• Successfully made sure our processes were in sync with the main engineering department

• Met goals determined by myself with the Headquarters in Lexington Massachusetts maintaining allocated budget, championing company mission statements, and vision ACCESSDATA GROUP Lindon, Utah 2012 2013

AccessData Engineering Director 2012 2013

Managed a dislocated group of developers (UI, Business Services) in Texas, Maryland and Utah assigned to the CIRT (Cyber Intelligence Response Technology) project making sure regular communication was used to give and get clear direction

Interacted with the forensic product team to maintain priorities and parity for overlapping functionality

Prioritized user stories (I also had the role of Product owner) needed from teams directly dedicated to the CIRT project for successful delivery of requirements.

Coached team through implementation of Scrum Agile methodology, release planning, sprint planning, story tasking and estimating, burn-down etc.

Resolved gaps in understanding and facilitated communication with stakeholders on progress, risks and mitigations

Managed priorities for customer sustaining issues. Responding to business priorities and adjusting ap- propriately

LANDESK SOFTWARE South Jordan, Utah 2005 2012

LANDesk Project Manager 2009 2012

Areas of Expertise

Project/Program Management Agile frameworks Leadership, Training, and Development Process Improvement Quality Assurance customer interaction Program Development Regulatory Compliance Communication and Interpersonal Skills Professional Experience

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COLLEEN MAMMONE

6184 West 9740 North, Highland, Utah 84003 ð 801-***-**** ********@*******.***

Created and supervised cross-functional teams to ensure timely delivery of all LANDesk products along with accurate identification of deliverables (6-7 at all on different delivery schedules)

Worked collaboratively with customers, teams, and executive staff to identify issues and risks as well as determine satisfactory resolutions

Achieved timely completion of all necessary deliverables and facilitated communication between de- partments as needed

Proactively communicated project status to project stakeholders through written communications and face to face presentations

Resolved inefficiencies and implemented processes to improve both efficiency and performance

Worked with teams that are located in Utah, England, China. managing projects being worked on both individually and jointly

Responded quickly to changing requirements, priorities, and projects as determined by the Agile envi- ronment LANDesk had adopted to react to changes

relevant to our product lines

LANDesk Engineering Sustaining Manager 2007-2009

Accomplished comprehensive reviews and root caused reported defects of delivered products while de- termining priority for engineering attention

Managed and coordinated test plans for patches and service packs

implemented the Kanban Agile methodology for predictable ship dates Worldwide Technical Account Support Manager 2007 2009

• Provided direct supervision to 10 technical managers worldwide, servicing the largest and most influential customers (reported to the customer service VP)

• Proficiently dealt with encountered issues and made essential escalations to ensure customer satisfaction LANDesk Engineering Project Manager 2005 2007

Administered engineering schedule for all ongoing projects and provided regular project status updates

Monitored the strict maintenance of Agile iteration story cards for all teams and reported progress to product management

Organized and spearheaded engineering project schedule for 8 to 10 teams, communicating project sta- tus and dealing with risk management to monitor progress

Defined customer use cases through close collaboration with product management

Interacted with clients to outline problems encountered and presented needed products to resolve issues relating to IT management

INTEL Riverton, Utah 2002 2005

LANDesk Quality Assurance Test Manager 2004 2005

Implemented efficient system testing by the QA Testing Teams of more than 50 QEs between Utah and Beijing China

Led the automated testing for main LANDesk management suite project

Delivered exemplary service in administering personnel management and improvement of the QA Team by implementing specific rounds of tests including alpha and beta test periods

Assisted testers in creating customer use case tests as well as feature functionality tests to improve both user experience and product quality

LANDesk Development Engineering Manager 2002 2004

Efficiently executed engineering manager functions as necessary

Took part in the successful implementation of extreme programming Agile methodology

Organized and coordinated Agile training for all engineering employees

Assigned developer activities to meet the requirements of a major new version of the Management Suite product

Previous experience

LANDesk Quality Assurance Lead Tester INTEL American Fork, Utah 2000 2002 LANDesk Engineering Tester INTEL American fork, Utah Novell Support Technician NOVELL Provo, Utah 1999-2000 2 Page

COLLEEN MAMMONE

6184 West 9740 North, Highland, Utah 84003 ð 801-***-**** ********@*******.*** Novell Engineering Automation Tester NOVELL Provo, Utah 1997-1999 Bachelors in Computer Science Programming 1997

UTAH VALLEY UNIVERSITY Orem, UT

Certified Scrum Master (CSM) certification- ScrumAlliance -Platinum edge, Salt Lake City Utah 2012 Certified Product Owner CSPO) certification-Scrum Alliance Platinum edge, salt lake City, UT 2012

Project Management Professional (PMP) Certification, UNIVERSITY OF UTAH, Salt Lake City, UT 2010 Project Management Professional (PMP) Certification Preparation Training, Agile Project Management, PMI.ORG 2010

Project Leadership Training, eCORNELL UNIVERSITY 2010 Project Leadership excellence certification- UNIVERSITY OF UTAH, Salt Lake City, UT 2009 Education and Other Credentials

Professional Training

Kanban Agile–Formal Training, 2010 Lean Agile Programming-Informal Training, 2006

Project Manager Professional– 2010 Agile Project Management Formal-2013

SAFe-2014 Extreme Programming-Formal training, 2002 Professional Affiliations

Project Management Institute (PMI) Northern Utah PMI

ScumAlliance Utah Agile

Utah Technology Council

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