Curriculum vitae
PERSONAL INFORMATION Alessandra Magnabosco
*** ******* *******,*****, **** Cebu City
**********.**********@*****.***
PREFERRED JOB Foreign Languages Correspondent,Receptionist,Sales Representative,Secretary
WORK EXPERIENCE
6 Jan 2014–Present Sales representative
Author Solutions, Cebu City (Philippines)
Promotes/sells/secures orders from existing and prospective customers through a relationship- based approach.
Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.
Develops clear and effective written proposals/quotations for current and prospective customers.
Updating costumer databases.
Meeting sales targets.
Recording orders.
Business or sector Publishing Company
1 Sep 2013–20 Dec 2013 Sales Assisant
Yamamay, Verona (Italy)
Greeting costumers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from costumers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to costumers.
Dealing with costumer refunds.
Keeping the store tidy and clean.
Responsible dealing with costumer complaints.
Receiving and storing the delivery of large amounts of stock. Business or sector Retail Sales
15 May 2012–15 Nov 2012 Administrative secretary
Reemax, Bussolengo (Verona)
1/8/15 © European Union, 2002-2015 http://europass.cedefop.europa.eu Page 1 / 3 Curriculum vitae Alessandra Magnabosco
Forwarding Mails and Calls to the Agents.
Answering the Telephone and Taking Appointments.
Dealing with Clients at the Agency.
Classifying paperworks.
Updating the agency website.
Business or sector Real estate activities
1 Jan 2006–15 May 2012 Secretary
Civis S.p.a.
Zanella Str. N 6, 37100 Verona (Italy)
Data Entry.
Money Sorting.
Money Counting.
Secretarial Functions.
Business or sector Administrative and support service activities 1 Sep 2003–30 Apr 2005 Sales Assistant
Carta Bianca s.r.l.
Via Negrelli N 5/a, 37138 Verona (Italy)
Handcraft Worker.
Sales Assistant.
Business or sector Arts, entertainment and recreation 27 Dec 2012–17 Aug 2013 Head Waitress
Pandan Leaf, London (United Kingdom)
Organizing Reservations.
Welcoming Costumers and Accompany them to the Table.
Taking Orders and Serving.
Waitress.
Barmaid.
Business or sector Accommodation and food service activities EDUCATION AND TRAINING
Diploma in Business Studies and Languages 84/100
Technical Institute For Business in Foreign Languages Correspondents Moschini Str. N 11, 37100 Verona (Italy)
General:
Italian language,History,Geography,Foreign Languages(English,Spanish and German),Economy,Mathematics.
Knowledge of the english and spanish business languages.
Knowledge of business and its economics,legal and social context. 1/8/15 © European Union, 2002-2015 http://europass.cedefop.europa.eu Page 2 / 3 Curriculum vitae Alessandra Magnabosco
1 Oct 2010–Present Foreign Languages and Cultures for Publishing University of Verona, Verona (Italy)
Enlgish Literature.
Italian Literature for Publishing.
Spanish Literature.
History of Modern Art.
History of Books and Publishing.
History of the Contemporary World.
Italian Philology.
History of Illustration.
Cultural Geography.
History and Techique of Photography.
PERSONAL SKILLS
Mother tongue(s) Italian
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production English C2 C2 C2 C2 C2
Spanish C2 C2 C2 C2 C2
German A1 A1 A1 A1 A1
Portuguese A1 A1 A1 A1 A1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills Good communication skills gained through my experience as sales representative. Organisational / managerial skills Good organizational skills gained as secretary of a real estate agency. Digital competence SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem
solving
Proficient user Proficient user Proficient user Proficient user Proficient user Digital competences - Self-assessment grid
Computer Literate (Microsoft Word,Microsoft Excel and Microsoft Power Point) 1/8/15 © European Union, 2002-2015 http://europass.cedefop.europa.eu Page 3 / 3