Erin Shiel
Phoenix, AZ 85020
*********@****.*** - 623-***-****
To acquire a position at a growth-oriented company with the potential for advancement that will allow me to utilize my interpersonal skills, as well as enhancing new abilities.
-Self-motivated and highly ambitious, pleasant, engaging demeanor.
-Greets challenges with determination and confidence.
-Follows established business protocols reliably and ethically.
-Able to comfortably perform in varying scenarios.
Work Experience
Studio Manager
GRADS PHOTOGRAPHY
Glendale, AZ
June 2014 to Present
Managing staff of 24 employees during peak season
Establishing deadlines and managing accounts
Handling large amounts of cash and deposits
Implemented training programs for seasonal staff
Communication with school representation and establishing deadlines and managing accounts
Sales presentations during viewing appointments to up sell portrait packages.
Meet with sales team and make sure presentations are consistent
Ensure front staff is being effective and handling all customers efficiently
Maintain appearance/cleanliness and general upkeep of studio
Front Office Manager
North Scottsdale Family Medical Center
Scottsdale, AZ
August 2010 to May 2014
Patient Check In/Check out procedures
Verify Insurance/Collect Co-payments & Deductibles
Answer high volume phone calls
Medical Records/Scan Records & place in patient charts using EMR
Schedule appointments/Organize referral appointments & submit referrals
Call in Prescriptions/Assist in rooming patients
Sales of Latisse and PCA Skin Care Products
Participate in promoting specials for Botox and Fillers
Assistant Store Manager
THE BODY SHOP
Glendale, AZ
March 2008 to August 2010
Skin Care & Makeup Consultations
Obtain store sales goals
Set up displays & store promotions
Participate in district conference calls
Maintain cleanliness, organization & presentation of store
Delegate responsibilities upon meeting store goals
Inventory and organization of all products
Recruit/Interview/Hire and train new employees
Assistant Store Manager
ORIGINS RETAIL STORE
Braintree, MA
April 2004 to March 2008
Managed 3 different stores
Achieve daily, weekly & monthly sales goals
Coordinate product launches, events & maintain appointment schedules
Participate on conference calls; Attend meetings & conferences as required
Completed weekly schedules and payroll
Organization of product on sales floor, window visual displays and back room.
Manage all functions to properly open and close store following company guidelines and policies
Education
Blaine Beauty School – Advanced Aesthetics Certificate
Waltham, MA
1998
Natick High School
Natick, MA