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Administrative Assistant Customer Service

Location:
United States
Posted:
August 20, 2015

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Resume:

Sarah Barr

Phoenix, Arizona ***** ~ 623-***-**** ~ ************@*****.***

SUMMARY

Dedicated, quality-focused professional offering 10 plus years of Administrative/Managerial Support and customer service, with strong experience qualifications in a clerical environment. SKILLS/ABILITIES

Clearly convey information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message

Ability to work together in a group and cooperate together to do a job and achieve a common goal

Coordination of all logistics for training and departmental meetings

Proficient in office operations, client flow and crisis management

All aspects of front and back office administrative duties

Supervision and training employees

EMPLOYMENT EXPERIENCE

Collections 02/2013 - 06/2013

iQor Tempe, Arizona

Received inbound calls regarding financial services for customers Warehouse Worker 08/2011 - 05/2012

Integrity Staffing Phoenix, Arizona

Received orders over handheld device

Order taker

Liaison for new temporary employees to help them learn all aspects of their job Internal Audit Coordinator 01/2006 - 09/2009

Anthem Education Group Phoenix, Arizona

Supervision and training of temporary personnel

All aspects of Administrative duties for Internal Audit and Compliance

Compliance for Department of Education for 28 campuses for Campus Crime and Security

Maintenance of student population and gender profiles for all campuses on monthly spreadsheets

Data Entry

Contract Management/Administrative Assistant 05/2003 - 06/2005 Western Truck School Sacramento, California

Processed contracts for six campuses on PowerBuilder 10

Correlated with Admission Reps. on loading and problem solving for contracts for loans

Correspondence/ documentations with loan companies on all loans for students

Contract and loan negotiations with counselors for Rehabilitation and WIA students

Trained of Student Service personnel on all duties pertaining to Student Services positions

A/R and invoicing for all contract and student loans

All duties pertaining to Administrative Assistant for Corporate personnel Receptionist/Administrative Assistant 02/2001 - 08/2002 ENSR International Sacramento, California

Completed administrative duties for Managers, Technicians and Analyst

Answered NEC technology system with 10 incoming and 20 transferring lines

Processed and tracked invoices for A/P and A/R for all vendors and projects

All aspects of Productions and Reproductions of high quality reports for clients

Data entry and maintaining QM system

Organization of company functions

Sarah Barr

Resume

Page 2

EMPLOYMENT EXPERIENCE (continued)

Receptionist/Administrative Assistant 03/1999 - 02/2001 Stewart & Stevenson Sacramento, California

Answered Lucent Technology system with 10 incoming lines and 100 transferring lines

Processed invoices for service, generator sales and parts

Administrative support for Manages

Reproduced technical manuals

All duties pertaining to Administrative Assistant Dispatcher/Administrative Assistant 07/1998 - 12/1998 Dunham & Bush West Sacramento, California

Managed all duties pertaining to the Office Manager

Coordinated all logistics work performed by Field Technicians

Administrative support and dispatching

EDUCATION

Central High School Phoenix, Arizona

General Subjects - Diploma



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