Windows/Linux System Administrator

AJI BHAVANI

* ********* ****., ****, ** L*Z *E*

Home: 647-***-**** / Cell: 647-***-****

E-mail: ***.*******@*****.***

Senior IT consultant with over 18 years of diversified experience in system administration, network support and server management across multiple platforms. Possess a broad range of operational and IT support skills and have extensive experience with customer service/technical support. Excellent attention to details and ability to multitask while remaining focused on achieving the big picture. A regular contributor of ideas and solutions resulting in significant reduction in cost and improved efficiency. Committed to the team and the business with an excellent commercial approach to solving problems within budget, scope, timelines and process limitations.

Areas of Expertise

Windows System Administration

Novell Netware Administration

Linux Administration

(Red Hat, SUSE, CentOS )

Exchange Server Administration

Storage Management

Application deployment

Virtualization

VERITAS net backup

Mirroring/Replication/Imaging/Cluster server

Performance Monitoring

Load Balancing

Active Directory & Group Policy Objects

Remote Administration

TCP/IP /DHCP/DNS/WINS

Scripting

Shell / bash

Migration/patches/backups/troubleshooting/OS upgrades

Print Servers/iManager/

iPrint

User training and support

Configuration Management

Change Management

Interacting with external vendors

Problem Solving

Budgetary Control

Technical Security

Back Office Administration ( IIS,

Proxy Server 2.0, Lotus Notes, SAN)

HARDWARE ( HP /COMPAQ /IBM /Dell Range of servers)

Structured cabling (AT&T), Fiber Networking, routers, switches, LAN & WAN

MS Outlook/ Outlook Express /Lotus CC mail/Send mail

Professional Experience

NETPLUS COLLEGE – SCARBOROUGH, CA Jan 2011 to Present

Linux Administrator

Working as a system administrator to lead a eight member IT team in configuring, trouble shooting and maintaining Linux and other infrastructure platforms of a mid-sized educational institution.

Provide ongoing management, Performance tuning and Tier 3 support for approximately 30 servers of mixed platforms.

Roles and Responsibilities

Performance Tuning: Ensured that assigned systems were engineered, configured and optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved system uptime.

Project Management: Led enterprise wide hardware/software installations; oversaw major server upgrade/expansion project that improved network access protection (NAP), terminal services and network performance; and integrated new technologies into existing environment.

Security: Strengthened system/network security and business-continuity planning as a member of company’s security incident response team.

Troubleshooting: Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.

IOTAP, Mumbai, India Mar 2004 to Oct 2009

System Administrator

IOTAP is a Consulting and Software Services company and a Microsoft Gold Business Partner specializing in Business and Application Consulting, CRM implementation, Content Management services etc.

Roles and Responsibilities

Managing technical support team which is responsible for infrastructure services on Microsoft

Windows technology

Creating standard server build

Updating servers with latest service packs and hot fixes

Troubleshooting Active Directory replication problems

Creating standard process for group policy deployment

Managing Active Directory users and groups

Configuring VERITAS Cluster server and clients

Implementation and administration of DNS, DHCP and WINS

Distributing packages via Windows Deployment Server across all desktops and servers

Review and remediate software distribution failures and eliminate the problems that cause those failures

Design and implement a mechanism for handing on-off technical issues to other technical teams for resolution

Creating standard Net-backup policies and taking back-up of the servers. Restoring the data as per request

Preparing weekly work status report and updating technology specific documents

Remote administration of servers for any problem across the metro offices related to Microsoft Windows operating system

Design and configure the WAN infrastructure consisting of dedicated Internet connectivity, Switches, Routers and firewall for the onsite-offshore kind of work environment

Created and managed the VLAN on the switches

SQL Server Installation, configuration, database replication, backup, job scheduling, performance monitoring etc.

Redesign of Internet connectivity infrastructure for meeting bandwidth requirements This involved negotiating with ISPs, switching from T1 to Flexible T3 lines and configuring/replacing existing routers, applying load balancing routers, switches and internal cabling system with a fiber backbone

Actively participated in migrating exchange server 2003 to 2007, Server administration and effective user account management by using proper mailing rules

Install and configure VMware server for testing the newly developed applications under different operating systems

Writing scripts to perform system admin activities

Performance and network traffic monitoring

Network security

Ruchi Soya Industries Ltd, Mumbai, India Apr 2002 to Feb 2004

System Administrator

Ruchi is one of the top five FMCG players in India and a leading manufacturer and exporter of soya products, having offices at many locations across the country.

Roles and Responsibilities

Technical support of Operating Systems (Windows NT/2000)

Backup Management, Reporting and Recovery

Disaster Recovery

Virus Protection and Eradication

Maintenance of MS Exchange Environment

Configuring and troubleshooting Microsoft Outlook and Outlook express

Provision of Internet Access and Management of Web marshal

Installation & administration of Windows NT, Windows 2000 Domain Controllers, Active Directory Design & Architecture, File/Print/Database Servers

Day-to-day NT system administration and troubleshooting using Server Manager, User Manager for Domains, Network Monitor, Event Viewer, Performance Monitor and NT/Exchange command line and Resource Kit Utilities

Configuration and deployment of print servers and file servers under multi-platform environment

Worked with other UNIX services and application team on planning for Solaris 10 migration and adopting Solaris container technology

Built/Jumpstarted/Installed servers from the scratch

Installation and configuration of Oracle Server and Client

Installed Patch cluster, upgraded firmware (System controller, Boot PROM, CPU/Memory system boards etc.)

Worked on 24X7 on-call rotation, Remedy trouble tickets, Break-fix, incident change

Prompt Computer Services Pvt. Ltd, Mumbai, India July 1997 to Mar 2002

Network Engineer

A network solution provider based in Mumbai with a team of 100 qualified and certified engineers to provide customers 100% up time. Clients include Associated Capsule group, L&T, Fisher Rosemount, Jet airways etc.

Roles and Responsibilities

Configuring and troubleshooting desktops, laptops and servers

Handle and troubleshoot operating system installations, software installations such as MS Office, PC Anywhere, Anti-virus software, Internet Information Server, Personal Web Server, and Lotus notes 5.08 Client Configuration. Setting up Remote Access Service for Lotus Notes Client users.

Installation, configuration and testing of SCSI device such as hard drives, backup tape drives.

Administration and Maintenance of Windows based network of over 300

Managed a team of 11 network engineers supporting L& T, Mumbai

Responsible for Server Maintenance and Management

Responsible for scheduling and performing backups

Responsible for upgrading the OS with timely patches and virus protections

Securing network resources with shared folder permissions, Implementing file security system

Configuring CSNW and GSNW, TCP/IP using DHCP in Windows NT server

Implementation of name Resolution using WINS & DNS in TCP/IP environment

Installing and configuring RAS (Remote Access Services) on Windows NT

Performance tuning using performance monitor and event viewer to identify and resolve performance bottleneck

Hari Services, Mumbai, India June 1992- June 1995

Hardware Engineer

A Mumbai-based startup supplier of computer hardware and peripherals and after-sale support. Clients include Tata Institute of Social Sciences, Bhabha Atomic Research Centre, Indian Navy, Vickers International etc.

Roles and Responsibilities

Installation of Novell servers

Print server configurations

Intranet setup

Configuring user with appropriate rights

Structured AT& T cabling

Fiber networking

Assembling of PCs

Configuring OS and other applications

Education

Diploma in Electronics and Communication Engineering (First Class with Distinction) – April 1992

Training and Skill development

Certified Novell 4.0 Professional (CNA, CNE)

MS Windows NT 4.0

Red hat 6.5

Work Authorization

Permanent Resident

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