Project Manager Microsoft Office

ANDY GUERTIN

**** ********* *** *****, ** ***** ****.*******@*****.*** Phone 727-***-****

EXECUTIVE SUMMARY

Highly accomplished, hands-on, results-driven technology professional with over 20 years of proven leadership experience driving multi-million dollar projects. Demonstrated ability to build strategic relationships with internal and external stakeholders.

CORE COMPETENCIES

~ Network Security ~ Process Reengineering ~ Risk Identification and Mitigation ~ Team Leadership and Mentoring ~

~ Policy Development ~ Business Continuity and Disaster Recovery ~ Vendor Management ~ Multi-Tasking ~

~ Organization and Prioritization ~ Time Management ~ Documentation ~ S.O.W ~ Decision Analysis ~

TECHNICAL COMPETENCIES

~ Microsoft Server AD, GPO/ Exchange/ SMS /WSUS ~ Microsoft Office ~ Windows NT, 2000, XP, Vista, 7 ~ Group Policy

~ TCP/IP ~ DNS ~ DHCP ~ Network Setup and Configuration ~ Scripting ~ Infrastructure Security ~ VDI ~ Cisco CallManager ~ Avaya 8700 Switch ~ Cisco Switches/Routers ~ Video Conferencing ~ Audio/Visual ~ Cisco VPN ~ Symantec Ghost ~ Remote Desktop ~ VMware/vSphere ~ EMC/Nimble Storage ~ Cisco/Aruba AP ~

RECENT EMPLOYMENT HISTORY

PINELLAS SUNCOAST TRANSIT AUTHORITY (PSTA) 2011 - Current

The Pinellas Suncoast Transit Authority (PSTA) is the public transit provider in Pinellas County, Florida, providing more than 14.5 million passenger trips in 2014.

PROJECT MANAGER/SYSTEMS ENGINEER

Oversee the full desktop engineering lifecycle in addition to the Cisco VoIP/wireless infrastructure, network utilization, and enterprise-wide backups. Collaboratively design and deploy solutions for technical challenges. Develop security policies for mobile devices.

Key Achievements:

Directed a team of desktop engineers through an enterprise wide PC refresh, delivering the project on time and within scope and under budget.

IT Project Manager for the campus-wide Wi-Fi upgrade with Management Software.

IT Project Manager for the RouteMatch program allowing bus drivers to deviate off their fixed routes to pick up passengers with door-to-door directions via tablets.

Project Manager that facilitated the Managed Print Solutions program that resulted in excess savings of $40K on toner/maintenance kits/fusers/etc. with new creative ways to print and save.

Created security policies for all mobile devices within the Transit Authority as well as the BYOD strategy resulting in a safer, more secure mobile environment.

Created Scope of Works that led to the successful analysis, planning, and implementation of projects.

Managed the mobility of Transportation Supervisors with GPS/internet connectivity which allowed for remote access from laptop via the vehicles into the company server.

Automated Windows licensing activation, faster account provisioning and reduction of human involvement by creating batch scripts.

Researched, supported and implemented Symantec Altiris software for deployment/backup and upgrades.

Created, implemented and supported VDI for Windows XP/7 & Server 2003/08 R2 using vSphere Vpx Client.

Assisted in CleverCAD upgrade project for Real Time Bus Information to meet deadline of acceptance.

ROBERT HALF TECHNOLOGY, Tampa, FL 2010 - 2011

INTERNATIONAL PAPER

REGIONAL LAN ADMINISTRATOR –(SYSTEMS ADMINISTRATOR)

Optimize the local area network, resolve hardware and software issues and lead the Windows 7 migration for over 14 local manufacturing plants across Florida.

Key Achievements:

Authored and executed the project plan for the state wide Windows 7 deployment and PC refresh consisting of over 500 workstations.

Identified and mitigated infrastructure and network security risks.

Support the PC refresh and BSPO projects. Install and support all of the LAN and desktop hardware (PCs, printers, HP servers, terminals, RF equipment, LAN equipment, modems, etc.) and software (XP, Windows 7, MS Outlook, Lotus Smart Suites, various IP applications, etc.). Worked with the local team to set work priorities. Worked with facility personnel to resolve service issues. Documented all activity in the USD work request tracking system.

HILTON HOTELS WORLDWIDE 6/10-12/10

The pre-eminent global hospitality company that has over 3,400 hotels in 79 countries with over 130,000 employees.

SYSTEMS ADMINISTRATOR

Assisted in the support of the local data center operations as well as all voice communications, for a 500 seat, 24x7, 1500 physical and remote employee call center. Developed, tested and deployed new system images for Windows 7 and reimaging for Windows XP, Active Directory Group Policies and Administration. And various software suites and other various non Microsoft software suites. Initiated call routing programming on the Avaya switch for VOIP.

Key Achievements:

Spearheaded the development of and beta tested a Windows 7 image that had the potential to save over $500K by eliminating the need for a hardware refresh.

Researched, supported and implemented JAWS/Magic software for visually impaired users resulting in full vocational accessibility.

Maintained a secure, redundant and fully recoverable environment by adhering to organizational policies and procedures.

GUERTIN CONSTRUCTION COMPANY 1991 - 2009

A third generation, family business specializing in commercial and residential new construction, remodeling and repairs.

PROJECT MANAGER

Oversaw construction teams of up to 20 vendors and sub-contractors to deliver multi-million dollar projects on time, within budget. Developed strategic relationships with community officials, homeowners, and key vendors. Prepared budgets and cost estimates for board reviews. Coordinated all legal, financial, regulatory and payroll processes.

Key Achievements:

Accelerated sales and profitability by skillfully negotiating high –value contracts with staff and vendors as well as reducing costs associated with errors.

Developed a base of repeat residential and commercial customers by consistently delivering excellent service in addition to competitive pricing.

Provided expertise for subcontractors, staff and customers throughout all phases of the construction lifecycle.

EDUCATION

Master of Business Administration 2013 - 2015

Western Governors University

Bachelors of Science in Information Systems Security 2009 - 2013

ITT Technical Institute, St. Petersburg, FL

Associates in Computer Network Systems 2007 - 2009

ITT Technical Institute, Woburn, MA

ADDITIONAL TRAINING

Successfully completed CCNA courses 2011

Attended certification classes for Nimble Storage Solutions 2013

CompTIA Cloud Essentials 2015

AWARDS

Received Honors and High Honors (3.6 GPA) ITT Technical Institute

National Honor Society ITT Technical Institute

Perfect Attendance Awards ITT Technical Institute

Nimble Storage Certified

FEMA Certified

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