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Security Guard Customer Service

Location:
Chicago, IL
Posted:
August 19, 2015

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Resume:

CHARLESETTA WOODFORK

*** **** ***** ******

Chicago, Illinois 60628

Cell No. 773-***-**** or 847-***-****

acrblu@r.postjobfree.com

Experience:

Anchor Staffing (Temporary Agency) Chicago, IL

Data Entry Clerk for (DHS/ Dept. of Rehabilitation Service) 03/2014 to 06/2015

Entering Timesheets into the Excel Spreadsheet for Home Services for the Personal Assistance

Filing Timesheets in alphabetical order after processing and approving them

Mailing Timesheets out to the Personal Assistance and customers

Entered and calculated Home Services employees hours through the Blue Zone system

Sorted, date stamped and hole punched timesheets when received

Checked employees time through the Santrax system

Paid electronic vendor billings of the customers

Sorted and distributed mail by district numbers

Answer inquiries via telephone referrals

Evergreen Security Services Chicago, IL

Security Guard 09/2013 to 01/2014

Provide security services for new mothers transformation center

Patrol and monitoring facility via cms system

Patrol areas of the building as scheduled, and surveying facility via cms system

Complete incident reports for any threats to security calling the designated staff on the on-call staff rotation whenever 911 emergency personnel have been called, or a participate has needed medical attention

Completing telephone log for any calls made on the security cell phone

Millennium Security Phase 1 Chicago, IL

Security Guard 07/2012 to 12/2012

Greeted visitors at the O'Hare Airport

Accessed control

Assisted visitors with information about there baggage arriving late at the Airport

Assisted visitors for their ticket check-in and where to go for more details

Monitored trucks that entered onto the docks as well as patrolled the designated area

Patrolled concourses B&C checking the fire alarm doors and jet way doors for security reasons

Andy Frain Security Services Chicago, IL

Security Guard 04/2011 to 11/2011

Monitored and patrolled exhibition shows

Accessed control

Secured and unsecured doors

Navy Pier Chicago, IL

Host 04/2010 to 01/2011

Customer Service Representative

Greeted guest for the ride attractions at the pier park

Scanned tickets for all ride attractions

Guided guests on and off all ride attractions

Called in codes to supervisors for guests that needed assistance with problems that occurred at ride attractions

Roseland Community Hospital Chicago, IL

Reception 01/2010 to 12/2010

Greeted visitors and provided hospital passes throughout the Hospital

Called the OB department on a daily basis to connect visitors with family members

Directed visitors to the Emergency department to join admitted patients

Distributed visitor passes throughout the Hospital

A-Pro (Temporary Agency) Chicago, IL

Intake Clients Information Clerk 08/2008 to 03/2009

Verified client application files for correct information on their utility bills

Contacted clients for bill processing information

Answered telephone inquiries and requested utility information

Federal Reserve Bank Chicago, IL

Data Series Support Specialist 07/1980 to 11/2006

Data entry for the reserve bank

Compared data entered with source documents and re-entered data in verification format to detect errors

Complied, sorted, and verified data entered into data system

Accountable for entering data reports on time

Reconciled payroll records to check system errors

Posted data to payroll records while preparing and issuing paychecks

Little Company of Mary Hospital Evergreen Park, IL

Medical Records Department-Volunteer 04/2004 to 08/2004

Complied and verified medical records

Reviewed medical records for completion

Assembled records into a standard order

Filed records in designated areas

Education:

Moraine Valley Community College Palos Hills, IL

Computer Software Training 09/2007

Northwestern Business College Bridgeview, IL

General Studies 09/2004

George Henry Corliss Chicago, IL

High School Diploma 06/1979



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