Security Guard Customer Service
Resume:
CHARLESETTA WOODFORK
Chicago, Illinois 60628
Cell No. 773-***-**** or 847-***-****
********************@*****.***
Experience:
Anchor Staffing (Temporary Agency) Chicago, IL
Data Entry Clerk for (DHS/ Dept. of Rehabilitation Service) 03/2014 to 06/2015
Entering Timesheets into the Excel Spreadsheet for Home Services for the Personal Assistance
Filing Timesheets in alphabetical order after processing and approving them
Mailing Timesheets out to the Personal Assistance and customers
Entered and calculated Home Services employees hours through the Blue Zone system
Sorted, date stamped and hole punched timesheets when received
Checked employees time through the Santrax system
Paid electronic vendor billings of the customers
Sorted and distributed mail by district numbers
Answer inquiries via telephone referrals
Evergreen Security Services Chicago, IL
Security Guard 09/2013 to 01/2014
Provide security services for new mothers transformation center
Patrol and monitoring facility via cms system
Patrol areas of the building as scheduled, and surveying facility via cms system
Complete incident reports for any threats to security calling the designated staff on the on-call staff rotation whenever 911 emergency personnel have been called, or a participate has needed medical attention
Completing telephone log for any calls made on the security cell phone
Millennium Security Phase 1 Chicago, IL
Security Guard 07/2012 to 12/2012
Greeted visitors at the O'Hare Airport
Accessed control
Assisted visitors with information about there baggage arriving late at the Airport
Assisted visitors for their ticket check-in and where to go for more details
Monitored trucks that entered onto the docks as well as patrolled the designated area
Patrolled concourses B&C checking the fire alarm doors and jet way doors for security reasons
Andy Frain Security Services Chicago, IL
Security Guard 04/2011 to 11/2011
Monitored and patrolled exhibition shows
Accessed control
Secured and unsecured doors
Navy Pier Chicago, IL
Host 04/2010 to 01/2011
Customer Service Representative
Greeted guest for the ride attractions at the pier park
Scanned tickets for all ride attractions
Guided guests on and off all ride attractions
Called in codes to supervisors for guests that needed assistance with problems that occurred at ride attractions
Roseland Community Hospital Chicago, IL
Reception 01/2010 to 12/2010
Greeted visitors and provided hospital passes throughout the Hospital
Called the OB department on a daily basis to connect visitors with family members
Directed visitors to the Emergency department to join admitted patients
Distributed visitor passes throughout the Hospital
A-Pro (Temporary Agency) Chicago, IL
Intake Clients Information Clerk 08/2008 to 03/2009
Verified client application files for correct information on their utility bills
Contacted clients for bill processing information
Answered telephone inquiries and requested utility information
Federal Reserve Bank Chicago, IL
Data Series Support Specialist 07/1980 to 11/2006
Data entry for the reserve bank
Compared data entered with source documents and re-entered data in verification format to detect errors
Complied, sorted, and verified data entered into data system
Accountable for entering data reports on time
Reconciled payroll records to check system errors
Posted data to payroll records while preparing and issuing paychecks
Little Company of Mary Hospital Evergreen Park, IL
Medical Records Department-Volunteer 04/2004 to 08/2004
Complied and verified medical records
Reviewed medical records for completion
Assembled records into a standard order
Filed records in designated areas
Education:
Moraine Valley Community College Palos Hills, IL
Computer Software Training 09/2007
Northwestern Business College Bridgeview, IL
General Studies 09/2004
George Henry Corliss Chicago, IL
High School Diploma 06/1979
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