Customer Service Life Insurance

Location:

Texas

Posted:

August 19, 2015

Contact this candidate

Resume:

**** ****** ****** *****: 817-***-****

Fort Worth TX 76164 alt: 817-***-**** Email: ************@*****.***

Erika De Leon

Objective: To obtain a long-term job placement with a conscientious employer where I can utilize my skills to generate profits for a mutually rewarding relationship at your company.

Summary of

Qualifications: TECHNICAL: CUSTOMER SUPPORT:

*40-50 wpm Organized and efficient in work skills

*10-key by touch Dependable-can work without supervision

*Customer Service Strong phone skills-helpful and cheerful

*MS Windows Computer literate

*MS Excel Detail oriented, quick learner

*MS Word Eager to learn new skills of procedures

*Payroll 6 yrs accounting payable and receiving

*Accounts 4-5 years administrating accounts for companies

*Skyward/Peachtree/QuickBooks Input employees data information/checks

Work experience:

01/2011 to 06/2015 ATR Gamtex Fort Worth, TX

Accounts Consultant/Payroll Asst.

As PA/ Account Consultant we represent important role in the success of the Staffing Agency. Our primary duties are to interest buyers and future agents to use our service and attend them with any questions and concerns. Demonstrate to future companies what we can provide and especially give them good rates to save them money. Also to verify all invoices, timesheets, and emails that is sent to us for our weekly-payroll. Have checks ready by Wednesday and deliver and pick up by Friday. We are on call 24/7 to assist at any time and questions about payroll, checks and rates. I give reports about the status on the companies that I attended daily thru emails to my Superior as well as to check for all check for all orders to be filled from the recruiters.

04/2007 to 09/2010 Castleberry ISD River Oaks, TX

Payroll Specialist/Administrator

Prepared payroll for all employees in the district and distribute to campuses and departments. Balance payroll earnings and deductions. Receive and audit timesheets for district employees. Prepared and submit payroll reports and forms including the IRS & Texas Workforce Commission, TRS, Federal insurance Contributor’s Act (FICA), and Medicare. Prepared and post payroll changes, termination, and new employees info. Prepared and distribute payroll deduction checks to vendors, maintain physical and computerized files including payroll records and 800 absent from duty reports, and service records. Communicate with personnel department, campus secretaries, and employees to verify accuracy of info, resolve payroll problems and inquires. Maintain confidentiality info private.

03/06 to 11/07 La Voyd Williams Agency Fort Worth, TX

Bilingual Agent Assistant

Help agents with their loads of work, answering multiple phone lines as well as taking payments and ACA payments. Sending monthly cancellation letters to clients. Implement all information into the ABS software such as imputing all the purchased life insurance and the life discounts into farmers software. Also fax, and input Abs info; lien holders, mortgage, POP, HOP, invoices, change addresses, EFT bank draft, look up account information, make copies and call companies.

Education: North Side High School Fort Worth, TX

State Recommended Diploma

Tarrant County College of 2 yrs attendance

Bilingual Certification

Community Service

R.O.T.C (army) rank-Lieutenant

Honors Classes

Took Calculus in HS

References: Gilbert Perez

Luxor Staffing Services

Account Manager

2813 N. Commerce St.Ste.109 Fort Worth TX 76106