Customer Service Ms Word
Resume:
SHANICE FALCONER
Florissant, MO 63034
***********@*****.***
EDUCATION:
Sanford Brown College 2009-2010 Dental Assisting
Cleveland N.J.R.O.T.C. 2000-04 Graduated with Diploma.
QUALIFICATIONS:
Supervisory skills and training, excellent customer service skills,
leadership skills, strong computer skills, determined, very attentive,
self-motivated, MS Word, Excel, Power Point, and Access
EXPERIENCE: ST. Louis County Board of Elections- 2010 to Present
Supervisor to oversee the poll workers and aid the assist managers on
the duties with the voters also open the polling places and unlock all
of the designated areas.
Rch Cable 2014-Present dispatcher technicians call in on worked orders that they were assigned to customers calls dispatch to take care of the payment over the phone via cc or check also took incoming calls from customers inquiring about their charter cable bill
Access 2 care transportation: 2014- 2014 Took incoming calls from different members with different insurances to set up transportation appointments to various places
Customer Direct 2013-2013-Took incoming calls from customers in
various cities to book hotel reservations and also assist them with
using their hotel points
Revolution Technologies- (American Water Resources) 2013-2013(Temp Position)
Took incoming calls from customers locally and nationally regarding
the mailers sent out for water protection plans and enrollments.
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