Customer Service Microsoft Office

Erguis De La Caridad Delgado

Houston,TX

Phone: 786-***-****

******.**********.*******@*****.***

Receptionist

** ***** ** ********** ** Customer Service

SKILLS

Ability Summary

Fluent in Spanish and English

Proficient in Microsoft Office Suite

Able to follow written and verbal instructions

Professional telephone etiquette

Able to put people at ease

Employment History

YANZA MANGEMENT

03/2001-02/2011 Customer Serv Rep

Assisting disgruntle customers

Service calls

Mailing invoices

Granting gate access

Dispatch

COMFORT HEALTH

2/2011-05/2015 Customer Serv Rep

Greeted customers

Performed clerical tasks as assigned such as data entry and light typing

Client resolutions

Medical billing invoices

Sent reminder notices, made draft, and prepared routine correspondence

Assigning Providers to clients

Education and Trainings

Issuing Institution Qualification Course of Study

Hialeah Miami Lakes High School Diploma General High School Curriculum

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