Manager Property

Maha Saad

* ****** *** ******, ***** Amboy NJ ***79

Cell: 480-***-**** ● Email: ****.*.****@*****.***

QUALIFICATIONS SUMMARY

Highly experienced professional and ethical Regional Property Manager for residential and commercial real estate. Dedicated and accomplished in managing high revenue projects and high net-worth clients.

•Effective in full-cycle tenant management functions

•Comfortable with complex change order and renovation projects from concept to close with buyers and general contractors

•Highly resourceful, organized and detailed

•Recognized as cooperative and helpful to all members of project management teams

•Respectful yet assertive communication style

PROFESSIONAL EXPERIENCE:

Apartment Management Consultants Sandy Utah October 2010 – Present

Regional Property Manager San Francisco, CA

•Currently overseeing five apartment communities in the San Francisco Bay area totaling 1049 units

Regional Property Manager Phoenix, AZ

•Overseeing eight apartment communities in East Valley, Phoenix and Flagstaff totaling 2400 units

•Working knowledge of multi-site management, property acquisitions and human resources

•Selecting and supervising subcontractors for upgrades, maintenance and renovations

•Planning and managing budgets

•Identifying and tracking rent revenues, maintenance costs, and repair expenses

•Recorded successes in increasing overall income and decreasing expenses on all sites

•Member of the Arizona Multi Housing Association

Property Manager- Southwest Village Apartments and Willowcreek Apartments

•Aggressively increased and maintained occupancy from the low 80’s to 96%

•Exponentially increased total rent revenue for both managed properties by 6%

•Increased EGI year over year by 10.87%

•Completed a forensic analysis of current and past utility bills from the City of Phoenix and initiated and conducted a full investigation, which resulted in a refund of $127,000

•Selection of quality tenants, and maintaining high occupancy rates

•Developed and implemented a comprehensive training program for in-house maintenance staff, lowering overall expenses for external contracts.

Baron Property Services Phoenix, AZ January 2008 – September 2010

Property Manager at The Lexington On Central

•Reduced annual operating costs 20% by negotiating contracts with new service providers.

•With a corporate wide recognition of a 71% close ratio, quickly improved occupancy rate from 76% to 98% by effectively closing deals on most prospective residents

•Maintain an average turnover rate of 41% by successfully improving property’s appearance, customer service and increased resident retention

•A YTD positive 4% variance in rental income raising it by 21% per year over year

•Substantially improved gross revenue and maintained a Net Operating Income of 46%

•Maintained a monthly delinquency under 1%

The Bethany Group / MEB Tempe, AZ March 2007 – December 2007

Leasing Director at Alante at the Islands

•At a 60% close ratio, scoring 96% during a secret shop. Quickly promoted to Leasing Director after company transition because of documented success and management abilities

•Oversees development of marketing strategies to increase client referrals to the community

•Aggressively maintained high occupancy through creative management of lease expirations

•Worked closely with potential residents to determine the most effective way to process property leases and agreements

•Provided knowledgeable and pertinent insight into community amenities while touring prospects

•Liaison between residents and management to reduce property concerns and resident disputes

•Effectively managed, prioritized, and processed leases, consistently satisfying resident needs and management goals

EDUCATION:

Arizona Multi Housing Association Phoenix, AZ May 2009 - Present

CAM- Certified Apartment Manager

QUALIFICATIONS:

In-depth knowledge of Rent Roll, YARDI and AIM– database to maintain accurate rental records

Proficient with Microsoft Office – Word / Excel/ PowerPoint/OneNote

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