Customer Service Administrative Assistant

**** ******** *** ** • ATLANTA, GEORGIA *****

PHONE 404-***-**** • E-MAIL ***********@*******.***

KANDY LEVI

EDUCATION

April 2014 Atlanta Technical College Atlanta, GA

Payroll Accounting Clerk

May 2011 Everest Institute Decatur, GA

Medical Administrative Assistant

June 1977 Sylvan Hills High Atlanta, GA

High School Diploma

WORK EXPERIENCE

2015 WiPro Hire Dynamics Atlanta, GA

Customer Service Rep

Answer calls for assistance with problems concerning purchases

Navigate computer system to set appointments

Reschedule and schedule deliveries and installations

Check status of deliveries and installations

2001-2009 Stewart-Lakewood Library Atlanta, GA

Library Assistant

Instruct patrons on how to use reference sources, card catalogs, and automated information systems

Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures

Answer routine inquiries, and refer patrons in need of professional assistance to librarians.

Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out materials.

Take action to deal with disruptive or problem patrons.

2006 Department of Driver Services Atlanta, GA

Driver Examiner

Collect prescribed fees for licenses.

Code information on license applications for entry into computers.

Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.

Maintain records of applications made or licensing fees collected

Prepare lists of overdue accounts, license suspensions, or issuance.

Update operational records or licensing information, using computer terminals.

1998-2001 Jones Boys and Girls Club Decatur, GA

Membership Clerk

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Answer telephones, direct calls, and take messages.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

2011 Davita Dialysis Atlanta, GA

Medical Administrative Assistant

Protect the security of medical records to ensure the confidentiality is maintained.

Review records for completeness, accuracy, and compliance with regulations.

Retrieve patient medical records for physicians, technicians, or other medical personnel.

Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.

Process and prepare business or government forms.

Transcribes medical reports.

VOLUNTEER EXPERIENCE

US Army 1978-1980 Fulton County Notary 2018

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