Administration, Customer Service, Team Player, Multi-Task, Hardworker
Resume:
JAG SIDHU
***********@*******.***
Objective:
I would like to work at a company in which will allow me to face new challenges every day and effectively utilize my business administration background. Working for an organization that will be rewarding, as it will give me the opportunity to grow with the company and be successful. I like understanding products and services that companies have to offer, and being an employee.
Qualifications:
Strong and efficient customer service experience
Effective time management skills and work ethic evidenced through going to school full time and also working
Experienced with office tasks such as inventory management, invoicing, employee scheduling and accommodating customer requests and requirements
Responsible and trustworthy
Handling sensitive client and security information
Able to remain calm and collected
Strong dedication working in a team or solely
Education:
Bachelor of Business Administration (2009 – 2012)
DeVry University - Calgary, Alberta
Dean’s List 2010, 2011, 2012
Major: Business Administration
Minor: Small Business & Entrepreneurship
Communication & Law of Ethics
Computer Skills:
Microsoft Office
Professional Work Experience:
Front Desk Administrator/Security
Impact Security Group– Calgary, Alberta
May 2014 –Present
Worked with a team on getting a similar goal accomplished
Strong interpersonal skills were required
Access Control
Worked as a concierge to assist tenants with questions, concerns and requests they might have
Enjoys working with a team on getting similar goals accomplished
Provided great customer service to clients
Client resolution skills were required in order to be successful
Provided clients with detailed reports
Administrative Assistant
Sam’s Auto Sales & Service – Calgary, Alberta
July 2013 –February 2015
Creating and establishing spreadsheet documents for preparation of vehicle inventory
Performed Data Entry
Booking appointments
Prepared and filed Bill of sales and Car-Proof documentation to clients
Ordering office supplies when required
Light Machine Operator and Laborer
Volker Stevin Contracting – Calgary, Alberta
September 2012 – March 2013 [Seasonal Job]
Operated the Steele Drum Packer and Rubber-tire Packer
Worked with a team of laborers, Foreman and a Supervisor to ensure work was proactive and minimize errors
Being very honest, respectful, and hard working to satisfy clients and fellow employees
Demonstrated a great deal of professionalism and remained proactive until jobs were completed
Assisted machinery/trucks to prevent any accidents and/or injuries
Worked individually on certain projects
Customer Service Representative & Team Leader
McDonalds Canada – Calgary, Alberta
June 2007 – October 2011
Opened and Closed the restaurant including cash-out duties
Assisted managers with counting stock and supplies for ordering product, and keeping back area clean
Maintained McDonald’s corporate brand standards through customer service and restaurant cleanliness
Operated the Cash register and maintained a steady float
Assembled and preparing sandwiches hot, fresh and on time for customers
Dealt with customer complaints in a calm and professional manner
Suggestive Selling
Volunteer Activities:
High River Flood
Town of High River – High River, Alberta
June 2013 –August 2013
Assisted the RCMP with city evacuations and keeping individuals calm
Making sure that traffic could enter/exit promptly
Checking and verifying ID to residents (Access Control)
Worked alongside firefighters and Disaster Cleanup Services to prevent further flood problems
Student Tutor
DeVry University – Calgary, Alberta
June 2009 –September 2012
Assisted students in many courses
Hosted student appreciation events
Helped published the DeVry University Newsletter
Held meetings with students and other tutors to make improvements
Summer Activity Planner/Nagar Kirtan
Dashmesh Culture Centre Calgary, Alberta
May 2004 –May 2007
Motivated everyone to participate in activities
Ensured that the youth were looked after
Served food and handed out snacks and beverages
Displayed Leadership
Achievements:
Business Administration Bachelors Diploma
Fluent in English and Punjabi
Alberta Government Security License
Clean Criminal Record
Clean Drivers Abstract
High School Diploma
Honor Roll
Dean’s List
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