Marcella Urrutia
Admin-Clerical-Data Entry
Phoenix, AZ 85008
Cell: 480-***-****
********.*******@*****.***
Objective:
To obtain a position that will allow me to utilize my skills while promoting professional growth.
Summary of Qualifications:
Computer Literate - Windows, Word, Excel, Access, Outlook
Proficiently cross-trained in multiple areas and/or specific job tasks
Strong organizational, verbal, written and communication skills
Ability to work efficiently in a fast paced, multi-tasked environment
Data entry, 10-key, filing, typing
Experience:
WorkWay-Fidelity National Title (Temp Assignment)
Admin-Clerical, 2012-2013
Posted all incoming and outgoing wires for Fidelity National Title and Chicago Title. Processed all outgoing releases. Received requests, via email to post funds into correct trust account and insured funds were posted promptly. Extensive data entry. Software programs utilized-Impact and Softpro.
Prommis Solutions, LLC.
Admin-Clerical, 2010-2011
OnCall Staffing Solutions-Prommis Solutions, LLC. (Temp Assignment)
Admin-Clerical, 2010
Maintained ongoing communication with attorney's and clients from point of referral. Monitored accounts for delinquency to file Motions for Relief. Received funds and forwarded funds to our clients. Court calendaring management-court appearances and telephonic hearing requests. Prepared and edited Motions reflecting vesting information and arrears owed on loan. Performed financial calculations. Requested various documents, Notes, Deed of Trust, Assignments, BPO's, Note Allonges, post petition/contractual figures, and payment histories. Experience in client system update-Newtrak/LPS, and Vendorscape. Bankruptcy software programs utilized-matter management system, Westlaw, Prolaw, Pacer, ECF filing. AZ state courts - filing and serving all legal documents with courts and opposing councel. Prepared M&C letters.
WorkWay-Lawyers Title (Temp Assignment)
Admin-Clerical, 2009
Provided support to escrow office by answering phones, greeting customers in a positive manner, placing calls, operated standard office equipment. Insured that incoming faxes and documents are filed timely, accurately and kept up to date. Operated multi-telephone system to answering incoming calls, and properly directed callers to appropriate personnel, coordinated courier pick-ups and deliveries. Communicated with management, other employees, responded to questions, obtained and provided information. Assisted in completing escrow transactions, opened escrow, and prepared earnest money receipts, received documents via email, assigned escrow file number.
NoteWorld, LLC.
Admin-Clerical, 2007-2008
Gould Staffing-NoteWorld, LLC. (Temp Assignment)
Admin-Clerical, 2007
Set up ACH withdrawals/direct deposits, made all changes regarding ACH, communicated with various banks regarding ACH issues, correcting debit/credit rejects. Logged all mortgage payments and/or payoff's into the system. Researched and resolved all problems arising from customer's inquires and requests, received inbound calls, made follow-up calls. Assigned email follow-up's to payment processors and/or supervisors regarding posting errors and/or disbursement issues. Processed Verifications of Mortgages, Amortization Schedules, Year End Statements, and Payment Histories. Back-up Bank reconciliation, processed day end, sent files to the bank, pulled audit reports. Distributed incoming mail, prepared overnight packages daily, and posted outgoing mail with postage machine. Searched, retrieved, and re-filed information contained in the filing system.
Gould Staffing-Merillat, Inc. (Temp Assignment)
Admin-Data Entry 2005-2006
Ordered replacement parts for cabinets, handled various tasks in the order entry process and generated reports for key actions, implemented process to track order processing problems. Co-coordinated with other departments and shippers to ensure that order delivery happens on time, reviewed orders for completeness and clarity. Typed up estimates and quotes for builders. Extensive data entry.
Education:
San Diego City College
Accounting - San Diego, CA
Kofa High School
General Studies - Yuma, AZ