Service Maintenance

Byrne, Chandler

TS/SCI

Professional Summary

Eleven years of Professional Experience in Technical Control installation, operation and maintenance functions

IP network monitoring, troubleshooting and maintenance

Solid knowledge and experience of Tech Control processes and equipment to include transport systems such as ATM, crypto and cabling

Hands-on experience with various network monitoring, repair, install and testing of Fiber Optic networks

Experienced with circuit activation processes, telecommunications network management principles, and DISA/WHCA networks interfaces/procedures

Technical Proficiencies

WHCA Tech Control

Troubleshooting IP networks

ATM networks, Marconi ATM switches and CISCO Ethernet switches

Encryption devices such as Fastlane, Taclane and KIV-7

Fiber Optic networks and switches

VOIP and DTW

JWICS, NIPRnet, SIPRnet and Stone Ghost networks

Video Teleconferencing over IP networks

Cryptographic devices and COMSEC

Common Office Automation – MS Office, Siebel, VC Wizard, Putty and more.

Juniper and CISCO hardware

Tandberg VTC, CODEC(s), Gateways

Device and cabling moves, adds and changes

General Experience

Private Security

Allied Barton Security Services LLC/Ballston, Virginia

Conduct patrols of secure facility.

Report mechanical and emergency issues to proper authorities.

Interact with and assist public on daily basis.

General Dynamics/Bolling AFB, DC

July 2014 - Present

July 2010 - July 2013

JWIC NOC System Controller

Perform IP networking utilizing Juniper and Cisco hardware, and video teleconferencing utilizing Cisco and Tandberg hardware

Troubleshoot IP networks using ICMP and network topology drawings to isolate faults and restore or escalate to next tier for resolution

Exercise clear understanding of IP routing, troubleshooting for global enterprise networks including ATM, utilizing layer 2 technologies, specifically Marconi ATM switches and CISCO Ethernet switches

Operate encryption devices including Fastlane, Taclane and KIV-7

Facilitate video teleconferencing over an IP network using equipment such as Tandberg MCU(s), CODEC(s), Tandberg Management System (TMS), gateways, and gatekeepers.

Fiber Optic Technician/Network Technician troubleshooting network connectivity issues for the customer.

Run, terminate, test, and troubleshoot fiber optic cable, Cat V cable, coax cable, and other primary networking cable.

Install desktops, printers, VOIP’s, and DTW’s. Test and install new equipment

Diagnose computer, printer, and other peripheral problems

Analyze and resolve technology related emergencies

Monitor and troubleshoot JWICS, NIPRnet, SIPRnet, and Stone Ghost networks

America's Pride/Washington, DC

October 2009 - October 2012

Secuirty Escort

Worked alone or in teams of two or more, providing security escort services overseeing government contractors in and around the White House Complex, the Eisenhower Executive Office Building and other government buildings in the downtown DC area

U.S. Army/Seoul, S. Korea

July 2003 - June 2006

Microwave Sys Comm Tech

As a member of Mobile Support Team, installed and maintained data/voice communication equipment throughout Area I. Some of the responsibilities included performing monthly maintenance checks, installing/de-installing data/voice equipment, creating and running fiber, and responding to emergency outages in 24x7x356 capacity.

Worked closely with of Korean Nationals to accomplish integrated bilateral Unites States and Republic of Korea team missions

Team Leader and NCO of Base Security Force for Yongsan Garrison. Planned and implemented schedule and duties of 20 man team. Duties included patrols, stationary guard posts, personnel and vehicle searches, and emergency response.

White House Tech Control, White House Communications Agency (WHCA), Washington, DC

June 2006 – March 2010

Systems Communications Technician

Supervised multiple Joint Service Personnel in the installation, maintenance, and operation of permanent/temporary cryptographic facsimile, tele-types and data/voice equipment in a $25 million technical control facility

Provided Presidential-level phone and data transmission services directly supporting the President and Vice President of the United States, senior White House staff, and National Security Council in nominative/selectively manned Joint Service Agency

Coordinated with government agencies and sites worldwide to troubleshoot and restore circuits

Deployed worldwide for the installation and operation of transportable secure telecommunication equipment

Managed over 500 items of COMSEC material with no surety incidents

Education

Leto Comprhensive High School -- Tampa, FL, Major: General (September, 1997 - May, 2013)

Enrolled in Undergraduate Program (Criminal Justice), UMUC, Washington, DC, Sep/11 with expected completed May/15

Awards/Achievement

Presidential Service Badge

Army Achievement Medal x 2

Army Good Conduct Medal x 2

National Defense Service Medal

Global War on Terrorism Service Medal

Korean Defense Service Medal

Army Service Ribbon

Army Overseas Service Ribbon

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