Marc Langley
**** ****** ** ■ North Little Rock, AR 72118 ■ Cell: 501-***-**** ■ ****.*******@*****.***
SYSTEMS ADMINISTRATOR
Skilled and motivated systems administrator offering 19 years of IT experience. Twelve years of systems administrator enterprise-level work experience. Effectively plan, install, configure, troubleshoot and optimize the IT infrastructure to consistently achieve high availability and performance. Skilled IT professional comfortable managing projects and systems.
HIGHLIGHTS OF IT SKILLS
Active Directory Users and Computers
Network configuration and security
Server administration and repair
Systems installation, configuration, and upgrade
Server rollouts
Software, hardware, and application documentation
Reporting needs using AD Toolkit
Extreme Networks Enterasys switch monitoring.
Account creation and configuration across multiple applications
Microsoft Systems Administration for:
oLync 2013
oOffice 365
oSCCM 2012
oExchange
oForefront Identity
PROFESSIONAL EXPERIENCE
NORTHROP GRUMMAN LITTLE ROCK, AR 1996 to present
Systems Administrator (2003 to present)
Administer Microsoft Windows 2008 and 2012 Servers (Active Directory), Microsoft Workstation, and network devices for 7,000 + end users.
Microsoft Exchange, Office 365, Forefront Identity, and Lync (Skype for Business) administrator.
Project lead for state-wide Windows Server 2012 deployment.
Monitor System Center Operations Manager.
Monitor and implement server, file and folder securities.
Deployment, maintenance, support, and upgrade of all servers, desktop computers and network printers.
Respond, coordinate and resolve Level 3 IT Service Desk tickets for network outages, account issues, server problems, network printing needs, and other escalated matters.
Create and maintain documentation for SharePoint repository and knowledge base.
Maintaining, creation and monitoring of DHCP scopes and ranges.
Troubleshooting user and device connectivity and security related issues using Extreme Network Identity and Access console.
Work with hardware and software vendors to resolve issues in a timely manner.
PC/ Network Support (1996 to 2003)
Performed all levels of hardware and software systems support for users, computers and network devices.
Team lead on install projects for servers, switches and other network resources.
Other Technology Proficiencies
Exchange Management Console
Windows PowerShell
Microsoft’s Management Console (MMC)
Wireless Technologies and Devices
EventCombMT Utility
Distributed File Systems (DFS)
ADSI Edit
Backup solutions
Print Server administration
Education and Certification
Graduate of North Little Rock High School (1994) North Little Rock, AR
Certified ScrumMaster (2013 – present)