Customer Service Administrative Assistant

Joanne Caywood

** ********* ***. *** ******* Michigan 48021 313-***-****

Career Objective

To become successful in the managerial field with a company that is looking for a loyal employee that is dedicated to the company and its standard, which seeks to be challenged and allows for growth based on performance

Education

Wayne State University-current Detroit Michigan

Chemistry

Mott Community College

Associate Science, 2002 Flint, Michigan

Applicable skills

Computer literate

Work independently as well as with others

Proficient in Microsoft Words, Excel and Access

Excellent interpersonal skills

Medical terminology

Expert data entry and word processing

Extensive customer service skills

handling priority information appropriately

Employment History

03/14-current Inventory Taker-RGIS Livonia, Michigan

Perform accurate counts in a timely fashion either alone or with a group. Imputing information into RGIS software. Worked flexible hours; early morning and late evenings before stores open or during c lose.

6/07-8/11 Production Inventory Clerk-Ford Motor-Dearborn, Michigan

Complies and maintains records of quantity, type, and value of materials in stock. Verifies clerical computations against physical count of stock and adjusts errors in computation or count investigates and reports reasons for discrepancies. Prepares list of depleted items and recommends survey of defective or unusable items.

08/04-06/06 Collection Specialists- Chase- Flint Michigan

Handled accounts that were up to 90 days past due, provided customer service. Processed arrangements and proceeded with the collections process according to the guidelines of the company.

02/02-04/04 Administrative Assistant-Oakland Schools- Waterford, Michigan

Assisted the executive administrator with duties, operated 10-key punch multiple line phone system, data entry, word processing, customer issues, assisted with various workshops, assembled packets of learning material for autistic children in mathematics and science and prepared legal documents for the Department of Education

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