Customer Service Medical
Resume:
MARY L. PALMITER
Inverness, FL 34452
Phone: 813-***-****
*******@*****.***
Ability Summary
** ***** ** *********** ********** and responsibility with success in the areas of clerical, shipping, and quality customer service at various organizational levels.
Basic computer skills including MS Office and industry specific software
Excellent communication, interpersonal and organizational skills combined with a positive attitude.
Demonstrated accuracy, attention to detail and ability to work well in a team environment.
Capable of handling multiple projects concurrently
Employment History
Cashier and Salesperson
11/2011 - Current
Kmart
Inverness, FL
Provide exceptional customer service consistently able to meet customer needs.
Distribute cash to front-end personnel
Receive and balance bank for each cashier and balance cash drawer at the end of shift
Operate point of sale (POS) machine; process customer orders; and accept Visa, check & cash transactions
Maintain displays for maximum marketability
Utilize problem resolution skills at service desk insuring a positive guess experience
Information Records Clerk
04/2014 - 03/2015
Department of Children & Families
Ocala, FL
Received and distributed time sensitive documents
Indexed documents to the correct case file (Medical, Social Security etc
Researched data bases to determine correct case numbers
Internship/Volunteer
12/2010 - 06/2011
Citrus County Health Department
Lecanto, FL
Pulling and filing records
Billing invoices
Entering client data
Filling customer request for records
Answering multi-line phones
Entering customer's data
Parent Services Specialist II
08/2008 - 06/2009
Childhood Development Services
Crystal River, FL
Assisted parents with choosing quality childcare
Provided parents with resources available in the community to fit their needs.
Determined eligibility from client documentation for services available.
Maintained and processing paperwork for school readiness and Voluntary Pre-Kindergarten.
Organized and participated in community awareness activities and events.
Achieved Parent Services Specialist II Certification.
Updated Client Files
Auditor
08/2006 - 08/2008
Retail Grocery Inventory Specialist
Ocala, FL
Inventory Control
Deli clerk
11/2007 - 08/2008
Publix Store #475
Beverly Hills, FL
Prepared food & serviced customers
Cleaned food service equipment andwork areas.
Retail Grocery Inventory Specialist
08/2006 - 08/2008
RGIS
Ocala, FL
RGIS {Retail Grocery Inventory Specialist} August 2006 - August 2008 Auditor
Taking inventory of customer product(s)
Receiving Clerk
10/2005 - 08/2006
Ablest Staffing
Tampa, FL
This was a job services company and I worked various jobs .
Checking in trucks and processing / filling paperwork for deliveries.
Set appointments for salesmen.
Answered phones and took orders.
Education and Training
Completion Date
Issuing Institution
Location
Qualification
Course of Study
Withlacoochee Technical Institute
Inverness, FL
1 Year of College or a Technical or Vocational School
Medical Administrative Specialist
Gibbs High School
St.Petersburg, FL
High School Diploma
General Studies
Occupational Licenses & Certificates
Certification Title
Issuing Organization
Completion Date
Expiration Date
Information Technology Assistant
Withlacoochee Technical Institute
12/2010
Front Desk Specialist
Withlacoochee Technical Institute
12/2010
Medical Office Technologist
Withlacoochee Technical Institute
12/2010
Medical Administrative Specialist
Withlacoochee Technical Institue
12/2010
HIPPA
WTI
08/2010
Electronic Health Records (EHR)
Andrew College
08/2010
Florida Ready To Work- Silver Credenti
Withlacoochee Technical Institute
07/2010
Certified Electronic Health Records Spec
National Healthcareer Association
06/2010
07/2012
HIPAA Related to E.H.R.
Taylor College
06/2010
Parent Services Specialist II Certificat
Chidhood Development Services
01/2009
References Available on Request
Contact this candidate