Customer Service Manager

SARA HOMEIER

*** *. **** **., **********, IN ****8

317-***-**** ************@*****.*** 317-***-****

OBJECTIVE

My objective is to enter a position in which I can use my organizational skills and experience with my past record of work. I want to use my initiative drive to do my best in a challenging work atmosphere.

SUMMARY OF ACCOMPLISHMENTS

Obtained name on Dean’s List several times at University of Evansville. Created my own business at home. Implemented an upgrade from DOS to Windows for a company. Reconciled severely off accounts receivables to make them current and correct (off by $1 M plus). Trained many co-workers on their duties.

WORK EXPERIENCE

1998 to 2014 Projected Sound, Inc. Plainfield, IN

Office Manager & Import Purchaser

A/R: Generated invoices, applied receipts, handled disputes, collected on past due accounts via fax, mail and phone. Reconciled accounts that were severely off. Conducted all bank deposits.

A/P: Authorized payment of invoices, maintained and generated Purchase Orders, followed through the process of closing out the Purchase Orders.

IMPORT PURCHASING: Received orders from customers thus ordering parts, following through with the distribution of the parts assuring delivery to customers. Worked with several logistic companies while approving their cost.

H/R: Conducted weekly payroll for 40 employees, monitored attendance, vacations, and sick days. Updated payroll system each year and calculated bonuses. Interviewed potential employees.

Prior to 1998

Variety of Customer Service Jobs

Started own business

Sold Avon

Volunteered at schools and churches

EDUCATION - University of Evansville 1984 BS - Marketing/Office Administration

EDUCATION - Truckolocity 2014 - Tempe, AZ - Master Broker

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