Customer Service Health Information
Resume:
Xai Favors
*** ** **** ***** ******* beach Fl ***60
favorsxaiquesha@ gmail.com
Objective: T o secure a challenging and responsible position in a company using my talents and abilities to the benefit of the company, and where I will have the opportunity for professional growth. Skills and qualifications
Coding systems:
● understands conventions and guidelines related to ICD-9-CM, ICD-10-CM and CPT.
● Understands the application of reimbursement systems, i.e. DRGs, APGs.
● Understands fundamentals of disease process.
● Demonstrates ethical coding practices by adhering to official coding guidelines and the American Health Information Managements Standards for the ethical coding. Health Information Management
● Understands the importance of maintaining ethical and legal standards in record keeping.
● Understands the importance of maintaining the confidentiality of patient information.
● Understands the work process of a health i.
Clerical
MS. Windows’s proficient.
Strong organizational skills.
Multi-line phone usage.
Excellent communications skills.
Education Licenses and Certificates
Penn foster Pompano Beach Florida
High school diploma August 2013- June 2014
Experience
The Berkley Group F ort Lauderdale Florida
Booked check-ins to tour various resorts June 2011- July 2012 Proficient in faxing documents and managing invoices Managed large amounts of money; cash, checks
Provided guests with profound customer service and assistance Assisted in phone inquiries concerning guests at the resort Xacti Global LLC- Boca Raton Boca Raton, Florida
T ook in a large amounts of inbound calls March 2010- June 2011 P roficient in faxing documents and managing invoices P rovided premier customer service to customers
M anaged all outgoing mail
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