Manager Sales

Jorge A. Irizarry

Lorain, Ohio

**********@*****.***

Cel. 787-***-****

Retail / Operations / Logistics / Human Resources / Merchandising / Loss Prevention Client-driven, quality-focused retail manager with proven track record of top performance Retail leader with profound and broad expertise in every aspect of store management. Critically evaluates and minimizes operational cost in context of store profitability. Creates and promotes caring customer service program for entire staff. Coaches every employee toward individul goals. Establishes retail enviroment that encourages positive customer experiencie and promotes realization of sales targets.

Core Knowledge and Skills

Profit and Loss, Loss Prevention, Retail Merchandising, Recruitment & Retention, Store Planning & Design, Team Leadership, Coaching and Mentoring. Personnel Training and Development.

Professional Experience

Officemax – North Olmstead, Ohio June 2015 - Actual Operations Manager

Execute strategies and tactics to achieve operational excelence. As leader on duty set store and individual goals, train, coach and celebrate achievements. Built relationships and delight external and internal customers shopping experience. Develop action plans an maintain company programs. Trademark Global – Lorain, Ohio October 2012 – June 2015 Shipping Manager

Supervises and coordinates activities of workers engaged in verifying and keeping records on outgoing shipments and preparing items for shipments. Studies Bill of ladings orders to determine shipping priorities. Inspect loading operations to ensure compliance with shipping specifications, and seals loaded of trucks doors. Oversees outgoing shipping activities to ensure accuracy, completeness and condition of shipments.

Alutiiq – Homeland Security – Ponce, P.R. March 2010 – November 2011 Protective Service Officer

Under the requirements of Homeland Security, ICE, and Federal Protective Service controlling facility access, safety procedures and response, special situations, the use or force, crime and procedures, hostage situations, combating terrorism, work place violance, bombs / weapons of mass destruction, threats and incidents, civil disturbances, sabotage and espionage, assesment and response, intrusion detention under federal laws and regulations.

Secret Protective Service, Ponce, P.R. July 2009 – February 2010 Security Officer

Access control to industrial property, inspecting vehicles and personnel in-out bound. Investigate incidents and proceed according to regulations and procedures by local laws. Officemax – Mayaguez, P.R. October 2004 – June 209 Sales / Logistics Manager

Understand and drives store business plan. Select and develop selling skills programs for each departments. Managing payroll, budget, annual review process, analyzed P & L statements, identify issues and work along with supervisors and associates to develop action plans, maintain company's programs to obtain acceptable internal audits. Proper follow up on incoming freight. Marshalls – Ponce, P.R. August 1999 – 2004

Merchadising / Human Resources Manager

Handle merchandising procedures, inventory control, oversees store opening and closing procedures, direct sales activities, input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and merchandise strategies. Maintain the work structure by updating job requirements and job descriptions for all positions, prepare employees assignments by establishing and conducting orientation and training programs, maintain organization staff by establishing a recruiting, testing and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.

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