Office Management

CURRICULUM – VITAE.

SMITA JAIN

C- ***, Bahubali Marg, Behind Bansal Hospital, Shyam Nagar, Jaipur. PH: 91+982*******. (*******@**********.*** )

OBJECTIVE

“Seeking a challenging and growth oriented position in an esteemed and progressive organization where I can explore my full capabilities and can continue the learning process and help the organization to achieve its desired goals.”

ACADEMIC QUALIFICATIONS

M.Sc. (Zoology) from MDS University, Ajmer (71%)

B.Sc. From Sophia Girls’ College, Ajmer. (70%)

12th with Sc-Bio from St. Mary’s Convent School, Ajmer. (59%)

10th from St. Mary’s Convent School, Ajmer (80%)

PROFESSIONAL QUALIFICATIONS

MBA (PGDBA) from Symbiosis Centre for distance learning, Pune.(75%, A+)

Diploma in computer applicatons (DCA) from MCE.

Cleared NAC test (NASSCOM).

ACADEMIC ACHIEVEMENTS

College topper in M.Sc.

One amongst top hundred (64th) in merit of class 10th (state board)

Achieved many prizes and certificates throughout academic session.

WORK EXPERIENCE

Worked as Senior Consultant (Administration/Operations) for SAP academy with Sashakta Technologies Pvt. Ltd, Jaipur (from Nov'11 till Dec.’12).

Worked as Office Co-Ordinator (Administration) for International Programs Deptt. and Admissions Office Assistant with Neerja Modi School, Jaipur (from Aug'09 till Oct’11).

Worked as Process Associate & Quality Auditor (Back Office Operations) with Genpact (GE Money), Jaipur, for UK mortgage deptt (from May’07 till Aug'09).

Worked as English Lecturer (BCA, BBM, MCA) with Shramjeevi College, Ajmer.(from July’04 till Feb’06)

Worked as Project Co-Ordinator at Star Infotech College, Ajmer with media partner Rajasthan Patrika (from Oct’03 till Mar’04).

JOB PROFILE

Sashakta Tech. Pvt. Ltd.

Monitoring the overall academic administration which involves driving business, counseling & admissions, academic operations & relevant academic delivery for the institute.

Ensure the availability of deliverables (resources & infrastructure) at the center prior to the start of the batch.

To conduct daily briefing of executives to motivate sales (via BPO calling) and operations.

To be a vital link between the customer & senior management & ensure optimum utilization of resources & timely implementation of organizational strategies.

Overall administration & facility management in accordance with junior admin staff.

Communication skills (corporate) & personality development training for entire office staff.

Neerja Modi School.

Monitoring day to-day administration & office operations.

Ensure implementation and monitoring of all policies and instructions on facilities given by management.

Generation and incorporation of official circulars for the relevant staff.

Coordinating various international exchange programs held with the international institutions.

Strategic planning and liasoning between the foreign institutes and management for international ventures.

Facilitating visits of clients to the institution & coordinating such visits to the concerned departments.

Handling all the formalities & data management at admissions office guiding the admission enquiries, as of various formalities to be done.

Genpact.

Execution of the mortgage deals on mainframe after doc checks, KYC & updates tally.

Payouts of the loans if all conditions met as per KYC & customer satisfaction.

Dealing with client queries & adhoc requests on daily basis.

Handling various quality checks & SPOC for additional team responsibilities.

Star Infotech College.

Sourcing & developing tie- ups’ with institutional organizations for conducting seminars & propagating.

Organizing aggressive PR activities {counseling seminars} for expansion of the business.

To increase the profit margin for the institute by counseling potential customers individually.

Taking mass inquiries of customers & handling them satisfactorily to the centre director.

Product campaigns and group presentations.

ACHIEVEMENTS

Overwhelming response of customers.

Awarded EE (exceeds efficiency) for consistency in highest performance.

Boom in sales of company product.

Long term ties with organizational heads and clients.

STRENGTHS

Strong team player & self confident with optimum leadership skills.

A keen learner.

Good communication skills.

Can strive hard to attain the goal accomplishment.

Determined & self motivated.

LAST CTC : 20K + Allowances (P.M.)

PERSONAL BRIEF

Date of Birth : 17th Feb. 1979

Father’s Name : Mr. M.C. Jain

Languages : Hindi, English.

DATE: SIGNATURE

PLACE: SMITA JAIN

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