Customer Service Medical

SEDERIA FERCHAUD

*** ********* ******

Park Forest Il

(219)290-4593Phone/Fax /Other 708-***-****

OBJECTIVE: To obtain employment with a company where I can be an asset and utilize my skills

SPECIAL TRAINING Ascension College: Gonzales, LA,

Prairie State College: Chicago Heights, IL

Microsoft Office, Billing, Medical Terminology

Medical Benefits Specialist. Customer Service

EXPERIENCE:

Alverno Clinical Laboratory

2010-Present Data Entry Specialist

Processing Specimens, Completing all pertinent data into computer. Maintain billing and requisition documentation. Communicating information to clients and ProblemSolving

2003 - 2010 Access Community Health Network, Chicago Illinois

Quality Assurance Specialist

Patient Financial Services

Review and correct billing errors

Data Entry, Audit charts, Provide data for regional

meetings, Collect data for peer review, JHACO

follow-up. Assist with coordinating new programs.

2000 - 2003 Horizon Healthcare, Olympia Fields, IL

FRONT DESK REGISTRATION

Registered patients, updated billing information, verified

insurance. Collected co-pays, coded physician services,

Coordinate and train front desk staff.

1998 - 1999 Baton Rouge Clinic, Baton Rouge, LA

MEDICAL RECORDS CLERK

Release of Information, Knowledge of HIPPA regulations,

Using chart tracking system, pulled charts for

physicians and used alphabetical and numerical

filing systems.

1993- 1998 Capitol Home Health, Vacherie, LA

HOME HEALTH ASSISTANT

Direct care, personal grooming, took vital signs and

monitored patient behavior.

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