Service Representative Microsoft Office

Marianne Savas

***********@*****.***

**** ******* ***

Warner Robins, GA 31088

Home: 478-***-**** Cell: 478-***-****

EDUCATION

Ashford University, Bachelors program, 2010 - 2015

Business Administration

High School Diploma, Spruce Creek High School 1977 - 1981

Port Orange, Florida

AREAS OF EXPERTISE

22 years combined practical, hands-on experience in banking rules, regulations and compliance.

Two years direct member contact experience as a teller at Robins Federal Credit Union.

Two years Member Service Representative

Sixteen years as a Senior Lending Official specializing in home equity and equity lines of credit.

Advanced knowledge and experience with Microsoft Office products including Excel, Word and Powerpoint.

Significant expertise in the implementation and use of specialized software required for the performance of lending duties to include Symitar, Cisco Phone Service, Quest, Lending Express and Evaluation Management.

WORK HISTORY

Midsouth Community Federal Credit Union 2014-2015

Lead Teller

Responsible for deposits, withdrawals, loan payments, and cross selling products to members. Balancing vault, assisting tellers with outages, greeting members as they come in, answering the phone, directing calls.

McNeal Agency 2013-2014

Responsible for opening office, setting up, turning on phones and computers, greeting customers as they come in, posting payments, adding new customers, answering and directing phone calls, balancing out at the end of the day, bank deposits, sorting mail.

Robins Federal Credit Union 1994-2012

Teller:

Responsible for deposits, withdrawals, loan payments and cross selling products to members.

Member Service Representative:

Assist members with opening new accounts and as well as other products and services.

Take applications via the internet as well as those called in by members.

Provide Notary Public services as required.

Lending Specialist:

Responsible for creation and workup for Equity loans.

Highest available non-managerial lending level

Perform title searches, flood zone establishment, deed and loan issuance.

Advanced ability in release and dispersal of funds.

AWARDS AND HONORS

Noted as an exceptional telephone presence by management and peers alike.

Employee of the quarter 2001.

Current Notary Public.

REFERENCES

Available upon request

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