ANGELA M. PATTERSON
Atlanta, GA *****, 914-***-****, ******@*****.***
SUMMARY
Office Manager/administrative professional with over 15 years’ of experience working in a multifaceted, fast paced environment. Excellent ability to multi-task, work with all levels of management, staff and clients. Highly detail-oriented with excellent organizational and analytical skills.
WORK EXPERIENCE
Werner E. Tietjen, PE Consulting Engineer, Rye, NY Senior Administrative Assistant/Benefits Coordinator– 2008 - 2015
Dispute Violation Notice of Failure to file Tax Return dating back before my employment; outcome Company violation and penalties were dismissed saving the company over $5,000.00
Handle audits for Professional Liability and Worker’s Compensation
Prepare year-end tax information for accountant (1096, 1099 Misc, Business C Form)
Responsible for fund transfers, petty cash and maintaining financial reports weekly, monthly and annually
Process payroll, accounts receivable and accounts payable
Manage American Express merchant account and business charge accounts with vendors such as American Express, Discover, Thrivent Visa and Chase Visa
Primary point of contact for confidential employee concerns, and clients’ questions
Collect outstanding debts ranging from $20K and up from past due accounts
Coordinated employee benefits: Healthcare, Dental, Life Insurance, IRA and Disability; track vacation time, personal time and sick leave
Set-up newly hired employees: W-4, Payroll, Transit Check Cards and Parking Permits
Established and maintained Simple IRA Retirement Account
Assisted Attorney’s in completing the Immigration H1B forms (resulted in the employee obtaining a green card)
Administrative Assistant – 2002 - 2008
Assisted in preparing Bid packages for Owners, Architects and Contractors
Managed projects and ensured timely delivery; communicated with customers when a deadline was unable to be met
Maintained LEED compliance for Principal of Firm and employees’ state licenses, membership dues and subscriptions
Created and maintained office documents such as invoices, proposals, memorandums from dictation, reports, engineering specifications and transmittals
Monitored office usage of supplies; arranged for repairs and maintenance of office equipment
Maintained e-mail accounts paying close attention to high priority items
Scheduled and coordinated meetings, interviews, appointments, and travel arrangements which at times resulted in cash savings or perks such as free airline tickets by utilizing reward points
Maintained monthly timesheets, Request for Proposals, Change Orders, RFI’s and Office Brochure Secretary/Receptionist – 2000 - 2002
Answered multi-line telephone switchboard, screened and filtered calls, responded to inquiries and took messages
Performed general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations.
Distributed items within the site (e.g. special delivery and overnight mail/packages) EDUCATION
Monroe College, New Rochelle, NY, December 2011
Bachelor of Business Administration: Business Management Business Management, GPA 4.0, Summa Cum Laude
Honors/Awards: GPA 4.0, President’s List, Sigma Beta Delta International Business Honor Society
Berkeley College, White Plains, NY
Associate of Applied Science, Office Management, December 1998 COMPUTERS SKILLS
Proficient in Microsoft Word, Excel, PowerPoint; Outlook, knowledge of QuickBooks VOLUNTEER WORK
Swint’s Hauling & Disposal Service, LLC, 1989-Present
Mount Vernon Boys and Girls Club, 2010-2012
Mount Vernon Board of Education, 1993-1997, 2008-2011