Office Staff Customer

Dale Erb

*** ******** ******, ******** **, K*M *S6 613-***-****

******.***@*******.***

Highlights of Skills and Abilities

** ***** *********** *** ********** experience

Current Forklift Certification as an operator and trainer

Proven successful in meeting customer needs and concerns in the transport industry

Handles stressful, fast paced worked environments as required

Works with a learning attitude and extremely motivated

Loyal and dedicated employee who is always willing to go the extra mile

Education

‘Class 1’ with Air Endorsement

SK Drivers Training

Lethrbidge, Alberta

2009

Ontario Secondary School Diploma

Queen Elizabeth Vocational Institute

Kingston, ON

Work Experience

Dispatcher

Hughson Trucking

2012

Milk River, AB

Dispatcher for a fleet of 60 trucks, flat bed and super B’s tractor trailer units

Dispatched throughout western Canada and the south western United States hauling, oil field hauling and for the lumber industry

Relief dispatcher for the Fort Nelson, BC operation as well on call regularly

Dispatcher/Shipping & Receiving

Pedersen Transport

2011-2012

Lethbridge, AB

Dispatched and managed anywhere from 12 to 80 drivers to ensure on time pick-up and delivery

Maintained repeat clientele ensuring customer satisfaction

Ensured export pickups were made in a timely manner to meet strict deadlines

Managed inbound and outbound shipments

Dispatched and coordinated line haul drivers for nightly routes

Maintained co-operative relations with interline carriers

U.S. Planner/Weekend Supervisor

H&R Transport

2007-2011

Lethbridge, AB

Maintained ongoing communication to supervisors and appropriate parties to ensure daily operations

Directed 8 office staff on weekends

Ensured all shipments from Canada into the United States were completed as per customer delivery times

Monitored and managed driver logs to ensure shipments were completed legally and promptly

Dealt with on the road break downs, delivery issues and rescued loads to ensure shipments arrived on time

Completed daily and weekend reports ensuring company departments were aware of issues that impacted deliveries

Performed part time ‘Class 1’ driving – regular route from Lethbridge to Winnipeg and Calgary

Dale Erb

669 Victoria Street, Kingston ON, K7M 4S6 613-***-****

******.***@*******.***

Dispatcher/Class ‘1’ Driver

Roberge Transport

2010-2011

Brooks, AB

Ensured all loads were received and delivered on time

Administered all equipment inspections to be completed as per inspection deadlines

Received calls from customer base to schedule picks up and deliveries

Performed ‘Class 1’ driver duties so all assigned loads were picked up and delivered promptly throughout western Canada

Cooler Supervisor/Superintendent

Lakeside Packers

1999-2007

Brooks, AB

Responsible for the monitoring of 37 team members, including evaluations, incident reporting, safety/staff meetings and production reporting

Ensured steady flow of goods to the production floor to eliminate downtime

Completed daily product inventory to optimize cooler space

Administered the daily employee reporting paper work

Ensured product was shipped accurately to eliminate any claims

Cooler Superintendent

Lakeside Packers

1999-2007

Brooks, AB

Supervised daily operations of the entire cooler department

Responsible for the oversight of 68 team members between two shifts

Administered all safety programs ensuring protocol was followed and any incident reports were completed and processed properly

Monitored and directed nightly sanitation so that quality control standards were always achieved for pre-operation set-up

Coordinated product based on seasonal demand to ensure cooler space was filled to capacity

Responsible for the monitoring and reviewing of the supervisors daily paperwork

Traffic Manager

Lakeside Packers

1993-1999

Brooks, AB

Coordinated bookings with various carriers to transport shipments throughout North America

Negotiated freight rates to ensure lower plant costs and maintain customer satisfaction

Collaborated with customers, carriers and the sales department to resolve issues that occurred with the shipment of products

References Available Upon Request

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