LAKISHA THURMOND
Milwaukee, WI 53210
*******.**********@*****.***
OBJECTIVE: Seeking a position as a Call Center Representative, Crew Member, Retail Sales Associate or Housekeeper
SPECIAL SKILLS: Microsoft Word; Internet; Email
EMPLOYMENT:
Appointment Setter/Telemarketer 05/2015 to 05/2015
Aerus Electrolux – Milwaukee, WI
Answered telephone calls from potential customers who had been solicited through advertisements.
Scheduled appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Recorded names, addresses, purchases, and reactions of prospects contacted.
Cleaner 03/2015 to 05/2015
Clean Power – Wauwatosa, WI
Serviced, cleaned, and supplied restrooms gathered and emptied trash.
Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.
Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Mixed water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
Notified managers concerning the need for major repairs or additions to building operating systems.
Requisitioned supplies or equipment needed for cleaning and maintenance duties.
Cleaned windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
Housekeeper 05/2012 to 10/2014
Holiday Inn Express – Milwaukee, WI
Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.
Disinfected equipment and supplies, using germicides or steam-operated sterilizers.
Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards were met.
Emptied wastebaskets, emptied and cleaned ashtrays, and transported other trash and waste to disposal areas.
Observed precautions required to protect hotel and guest property and reported damage, theft, and found articles to supervisors.
Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
Cleaned rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
Dusted and polished furniture and equipment.
Kept storage areas and carts well-stocked, clean, and tidy.
Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Retail Sales Representative/Cashier 04/2007 to 12/2007
Value Village – Milwaukee, WI
Took inventory or examined merchandise to identify items to be reordered or replenished.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Cleaned display cases, shelves, and aisles.
EDUCATION:
North Division High School – Milwaukee, WI 2001 to 2003
High School Diploma