OVERVIEW
Sr. Quality Assurance Analyst with more then 11 years of expertise in Manual, Automation, and Database Testing experience in banking and telecom domain. Interested in pursuing a QA/QC Lead position.
Experience working with various Functional testing methodologies such as Regression Testing, End -To-End Testing, Integration Testing, System Testing on various Web and Windows base Application for Banking and Telecom domain.
Good Experience in writing SQL queries using TOAD, SQL Developer etc. Preparing test data using SQL statements and join queries.
Practical experience with Quality Center / HP ALM to develop Test cases, executing test cases in Test lab, and creating and tracking defects in Defects module.
Experience of HP QTP/ UFT - Object repository, Checkpoints, Actions, Functions, regular expressions, parameterization, Object spy etc.
Experience with HP QTP / UFT to develop automation scripts in VB Script and Descriptive Programming.
Plan, Design, Build and Maintain complex Test Automation Frameworks. (Date-driven, Keyword, Hybrid).
Exceptional experience writing and executing test plans, test cases, and test scripts for manual testing. Also experience in preparation of Requirement Traceability Metrics (RTM), Defect Report, and Weekly Status Reports.
Extensive experience in build and release processes, Software Development Life Cycle (SDLC) from requirement analysis to system testing Implementation and support for banking application and telecom domain.
Experienced with most popular applications like Microsoft Office (MS Project, MS Word, MS Excel, and MS PowerPoint).
SKILL SETS
Testing Tools :
HP ALM Quality Center, HP QTP/UFT, Rally.
Databases :
Oracle 10g, SQL Server 2008.
Operating Systems :
Windows 2000/98/95.
Languages :
Visual Basic 6.0, VB Script, HTML, DHTML.
Tools :
TOAD, Microsoft office share point 2007, MS Office 2000/XP. SQL Developer.
Client specific Tools :
CANOPI, EPADD, AOTS Mobility, TrueSource Application, EXACT Application, Cramer, Webxing, Granite.
Client : AT&T Inc. Atlanta, GA.
Role : Test Manager/Test Co-ordinator.
Duration: Feb2014 – Present.
Project : TB-Test-E2E-Ethernet. As a QA Test Manager/Test Co-ordinator, I analyze AT&T proprietary telecommunications software “CANOPI” adhere to business needs for Auto Provisioning Functionality of next generation devices (SIAD & MSNs) laid in requirement documents, using various testing tools and techniques.
Responsibilities :
Overall responsibility to ensure that testing is successfully planned and completed for all assigned projects/release.
Participate in User Requirement workshops. Understanding the business process flow of the requirements as well as Technical Requirement & solution proposed for Service Assurance & Service Delivery Systems of TB-Test-E2E-Ethernet Program.
Responsible for providing project/release requirements, requirement reviews/scrubs, and critical dates within ET. Works with client and the PMO to ensure that all requirements are provided to support testing efforts.
Participate with business team to prepare end to end test case for User Acceptance Testing.
Extensively used SQL queries to verify or extract the data from the database.
Participate in the Agile software delivery process by writing and reviewing functional and design specifications, developing and reviewing test cases, writing user stories and tasks for sprints and coordinating efforts across the team to ensure resolution of defects.
Represents Quality Assurance as a member of cross-functional project teams, estimating test efforts, creating QA schedules and providing updates on deliverables.
Experience of managing overall Quality in at least one large program involving integration of multiple applications across all test phases and test types like System Testing, System Integration Testing, UAT, E2E Testing, Client Apps testing etc.
Responsible for managing defect triage if a defect does not have an ETR or if a defect is going back and forth between applications.
Responsible for escalating to leadership if a defect is not making forward progress within the agreed upon timeframe.
Responsible for preparing the Final Release Notification and defects reports.
Communicates EOD status to the PMO and leadership.
Environment :
SQL developer, Rally – Agile, HPALM QC,HP UFT 11.5, MS Office Tools, EPADD, GRANITE, CANOPI.
Client : AT&T Inc. Alpharetta, GA.
Role : Test Lead.
Duration : Aug 2012-Jan2014.
Project : Working as an End to End Test Lead for various IPAG projects. IPAG Service Delivery consists of Pre-Sales, Ordering and Provisioning of services on the IPAG Network. IPAG Service Assurance consists of monitoring the IPAG network for faults as well as to properly maintain service levels.
Responsibilities :
Ensures project remains on schedule and that any deviations from the schedule are tracked and evaluated for impact to the schedule.
Responsible for accurately estimate the requirements using various estimation techniques and produce the final estimates.
Experience as project test lead and mentoring new team members with respect to understanding the application.
Used Quick Test Pro (QTP) to automate the Regression Test cases and executed for different releases.
Modified the existing VBScripts and reused for testing newly added features using QTP.
Performed Functional Testing, Integration Testing, Regression Testing, System Testing, Data Driven Testing, User Acceptance Testing, and front-end and back-end Testing.
Create, Execute and Maintain Test cases through Quality Center for functional, UI, and End to End Testing, smoke test for each build.
Coordinate with off-shore team regarding defect follow up and environment setup.
Performed Backend Testing by executing SQL queries.
Writing test cases and test scripts in MS Excel Manually and uploading in Quality center for partial functionality to be tested manually.
Lead team and participates in all phases during testing such as Planning, Execution & post execution.
Analyzes test results, systematically track project progress, identify and document issues, risks and barriers to success, and communicate issues to the AT&T Project Lead.
Environment :
HP ALM QC, HP QTP, MS Office Tools, Rally – Agile, SQL developer, EPADD, GRANITE, CANOPI.
Client : AT&T Inc. Atlanta, GA.
Role : Quality Assurance Analyst.
Duration : Apr2010 – Jul2012.
Project : CTS (Centralized Testing Services) As a QA engineer, I carried out E2E testing of the flow which involves multiple applications. These Applications are on different platforms like GUI based, mainframe based, web based. E2E is involved in validation of flow between these applications and interface testing.
Responsibilities :
Responsible for detailed development and execution of all testing activities for the CTS.
Analyzing user requirements and problems to automate existing manual test cases.
Prepare the Requirement traceability Matrix(RTM).
Recording the basic flow of the application and generating the scripts.
Enhanced the scripts using various conditional statements, checkpoints, syncronisation methods etc in QTP.
Planning and preparing the data required for executing the DTC’s using SQL Queries and table joins statements in oracle database using TOAD tool.
Reported bugs and generated bug report using Quality Center.
Responsible for preparing the Final Release Notification and defects reports.
Facilitated user acceptance testing with business users and utilizing my strong domain expertise.
Defect Triages along with other vendors. Tracking and monitoring the entire defect life cycle using integrated Test Management Tool HP-Quality Central for effective defect tracking and traceability.
Conducting Internal and External Walk-Through for the Test Plan, HLTCs and DTCs. Preparing and Maintaining both Walkthrough documents and Reports in IT UP Template in PRISM. Prepare test closure activities (Test summary reports, drafting lessons learnt).
Environment :
Exact, Cramer, CANOPI, WFA, Rally – Agile, SQL developer, HP QTP, HP ALM QC, and MS Office Tools.
Clients : Diamond Bank Plc. & United Bank for Africa Plc. Lagos, Nigeria.
Doha Bank. Doha, Qatar.
Union Bank of Jordan. Amman, Jordan.
Exchanges Houses – UAE Al Fardan Exchange, Wallstreet Exchange and Al Ansari Exchange.
Abu Dhabi & Dubai, UAE.
Role : Implementation & Testing Expert.
Duration : May 2007 – Mar 2010.
Projects : Anti Money Laundering Systems.
Anti Money Laundering is a business intelligence driven logical data model that seamlessly adapt to the compliance requirement. The core functionalities are focused towards providing automated detection, investigation, and reporting capability for compliance requirements.
Responsibilities :
Reviewed and discussed Business Requirements and System Requirements with Business Analyst (BA), Project Manager (PM), IT Team members and End Users.
Responsible for proper implementation of Anti Money Laundering System.
Developed and maintained Requirement Traceability Matrix to check all requirements are updated and if any updates then they should change.
Prepared Test cases and Test scripts from the requirements for Functional and Technical specifications.
Performed Regression Testing, System Testing, Integration Testing, and Usability Testing.
White box testing and debugging the procedures written in PL /SQL programs.
Developed test summary report, including test summary log, described the various validation activities performed during the Test Phase of SDLC.
Tracked, analyzed and reported the system bugs in Defect Tracking Database by Defect tracking Tool and Quality Center.
Conducting UAT and taking signoff from client.
Environment :
HP ALM QC, Waterfall, PL SQL, MS Office Tools, Apache Tomcat server, IIS server.
Client : Ahli United Bank, Bank of Kuwait and Bahrain. Bahrain.
Role : Implementation & Testing Expert.
Duration : Jun 2006 – Apr 2007.
Projects : OMNIEnterprise Core banking Application.
Responsibilities :
Implementation and Testing of Core banking Application.
Review and analysis for requirements for each project.
Create test plan and test strategy.
Managed and lead a group of onsite and offshore QA engineers.
Managed multiple priorities and coordinated QA efforts for multiple projects against short deadlines.
Coordinated with Development teams during various testing activities for defect resolution.
Supported Development teams during Integration testing generated reports for Change management and Release management.
Supported Development and Release management during Pre-Production and Post production Deployment sessions.
Supported Merchant testing efforts in UAT and resolved or identified Merchant testing issues.
Carried out pre implementation activities like Requirement Gathering, Gap Analysis, and Writing Business Requirement Documents.
Conducted several in house training for junior team members on OMNIEnterprises Core Banking Application.
Client : Lord Krishna Bank.
Role : Technical Support Executive.
Duration : Oct2003 – Jun2006.
Projects : FLEXCUBE is Core Banking software. This has various modules used in the day to day banking operations VIZ: Current Accounts and Saving Accounts, Loan, Term Deposits etc.
Responsibilities :
Provide online support to Lord Krishna Bank After Implementation of Core Banking Software(Support on Flexcube) Solving Issue Technical as well as Functional, issue raised in EOD& BOD as well as conversion related Issue.
Testing the FLEXCUBE product as per Customer requirement on site, Co-ordinate with Implementation team for deployment of product.
Installation of Branch server and Application server for the UAT environment as well as production.
Carrying out batch process i.e.: EOD & BOD operations for Lord Krishna Bank.
Acted as Jr. Database Administrator and carried out Database level activities like Support and Maintenance of Database servers, Database backups of production environment at data centers.
Environment :
PL SQL, MS Office Tools, IIS server.