Jacqueline Simon
Forked River, NJ, 08731
Phone: 609-***-****
Email: ********@***.***
PROFILE: Detail oriented, quality focused professional trained in medical administrative support. Personable with a positive attitude that aides in effective interaction with medical professionals, clients, and peers. Areas of strength include, but not limited to: highly effective customer relation skills, extensive knowledge in claims processing and adjusting electronic claims submission, CPT and ICD 9 coding, medical terminology, teleprocessing, insurance appeals and follow up.
Software Knowledge
ADS System
Compu Care System
Navinet
CMS
Microsoft Word
Microsoft Excel
Microsoft Office
Quicken
Quick Books
Windows
Payentry
Paychex
Experience
Billing Supervisor, Medical Insurance Specialists, Manahawkin, NJ (2003-present)
As a billing supervisor my responsibilities include supervision of office employees to ensure all are working efficiently and productively. Coordinating schedules of workloads according to deadlines to ensure all deadlines are met. Monitoring the pace of work of employees and evaluating their work in order to comply with the quality standards of the company. Provided training for employees.
In addition, my responsibilities include submitting and processing any type of claim, adjustment, or pend in accordance with plan policies, procedures, and contract provisions. I am accountable for responding to, investigating and resolving inquiries and appeals regarding claim submissions, processing, correspondence, enrollment, provider networks and benefits from providers.
Services provided in house to physician’s billing practices. These duties include resolving billing issues, organization of physician’s billing practice, education and training of office staff to ensure effective operation of their billing practice.
Physician Biller, Community Medical Center, Toms River, NJ (1998-2003)
As a physician biller my responsibilities included physician billing, data entry, payment posting and denials. Extensive telephone communication with various insurance carriers and patients and handling of special accounts.
Education
Fort Pierce Central High School, Fort Pierce, FL (Class of 1985)
References
Professional and personal references available upon request
Additional employment history available upon request