Network Administrator

AARON HILL

**** ** ** ***, ** LAUDERDALE, FL ****4, 954-***-****, *************@*****.***

SUMMARY

Highly resourceful IT professional with over 10 years of Network Administration experience in the medical field. Extensive knowledge of hardware and software in Windows Server environments using Active Directory as well as following protocols with HIPAA compliance. I enjoy problem solving and training customers on new hardware and/or software due to my enthusiasm with technology.

EXPERIENCE

10/2014 TO CURRENT

Infinity Behavioral Health Services

Hollywood, FL

IT SPECIALIST

Maintains a Microsoft Windows domain using Microsoft Server 2012.

Creates and administers all user and email accounts and groups using Active Directory and Google Apps for Business.

Maintains all hardware and software in pc environment using Windows 7 and running Microsoft Office 2013.

Manages data recovery of company data.

Administers a mixed hybrid Samsung telephone system containing both digital and VOIP telephones.

Setup and deploy new hardware including pc workstations, printers, copiers, and servers.

Manages multiple servers as virtual machines using VSphere VMware.

Provides technical support for all company employees.

Administers multiple CCTV DVRs for 60 security cameras covering the facility.

Protects and maintains internal company network with Sonicwall NSA 4600 firewall.

Replaced existing firewall Sonicwall NSA 220 with larger Sonicwall NSA 4600 to accommodate rapid company growth.

Runs a virtual machine with Spiceworks installed to keep track of inventory, users and software updates.

06/2013 TO 2/2014

Advanced Pharma CR

Miami, FL

DIRECTOR OF INFORMATION TECHNOLOGY

Manages a Windows domain using Microsoft Server 2012 as the primary domain controller.

Administers all email accounts and groups using the cloud through Office 365.

Maintains an off-site hosted VOIP telephone system maintained by FreedomVoice.

Transferred all data files, folders, & permissions from aging Windows Server 2003 to new Windows Server 2012.

Manages data backups through Carbonite online storage system.

Assisted in the creation, development, and implementation of Tyco Security temperature/humidity monitoring control system, card access controlled door system, security alarm system, & CCTV IP based camera system.

Maintains all hardware and software in a mixed pc environment using Windows 7 and Windows XP machines running Microsoft Office 2007.

Handles all vendor accounts for billing and ordering of new products and services.

Responsible for Sonicwall firewall administration and maintenance providing VPN access to select users.

Manages the day to day operations of Advanced Pharma CR’s IT department.

10/2012 TO CURRENT

Hill Top Technologies, LLC

Miami, FL

PRESIDENT / IT CONSULTANT

Provides affordable technological solutions tailored to the business and communication needs of the client.

8/2012 TO 10/2012

Phase One Solutions

Miami, FL

NETWORK ENGINEER

Responsible for the planning, installation, and upkeep of Windows XP Pro, Windows 7 Pro, Windows Server 2003, Windows Server 2008, Windows Exchange Server 2007 for the new company.

Assisted in the separation of the former company’s (PRACS) clinical lab from Phase One Solutions clinic by re-arranging internet/telephone services, preparing old servers for return to former company while setting up new domain and equipment.

Managed and recreated Cisco VOIP telephone system for Phase One Solutions.

Prepared and handled contracts for local vendors and services. These include copier leases, internet, telephone, and television services.

Researched possibilities of moving servers off-site to a more stable temperature controlled environment as requested by new company owner.

Implemented Google Apps for Business using email and documents via cloud storage.

Setup and deploy new hardware including workstations, printers, copiers, servers, electronic medical devices, etc.

Administered IIS Web Gateway server for internet access of study data and lab results using HTTPS.

8/2007 TO 8/2012

Allied Research Int. / Cetero / Pracs

Miami, FL

IT SUPPORT SPECIALIST / SUPPORT SPECIALIST / NETWORK ENGINEER

Responsible for the day to day operations of the IT department at Allied Research International supporting 80+ users locally and remotely while staying HIPAA compliant in a Windows Active Directory enviornment.

Managed 10 servers including backup/file/application servers, domain controllers, Exchange 2003, and Citrix.

Co-authored numerous site specific SOPs while coordinating with the QA department.

Installed, documented, and validated multiple system and software upgrades.

Prepared IT department budget for computer hardware/software refresh, system integration, & day to day activities.

Replaced and managed POTS telephone system with Cisco VOIP and linked with sister company in Canada.

Prepared and handled contracts for local vendors and services. These include copier leases, internet, telephone, and television services.

Managed web gateway server using IIS to allow clients to access lab results and sensitive study specific information.

Provided staff training and process documentation for the implementation of new systems and/or protocols.

Upgraded and installed Exchange 2003 Server with Exchange 2007 Server when company name, domain, and email change began.

Maintained and administered existing Windows Server 2003, Server 2008 and Exchange Server 2007 environments. Managed and maintained Active Directory, DNS, & DHCP.

Installed, maintained, and upgraded separate wireless network outside of the domain for clients and subjects.

Assisted in the network and domain change from Allied Research to Cetero Research.

Headed the domain name change from Cetero research to Pracs Institute for the Miami site.

Installed and maintained 24 CCT cameras running off of 2 separate DVRs (2 sites) backing up to file server nightly.

11/7/2005 TO 7/20/2007

SFBC International / Pharmanet

Miami, FL

SUPPORT SPECIALIST / ASSOCIATE SYSTEMS ADMINISTRATOR

Single help desk support engineer for 200+ end users working in a Windows Server 2003 domain using machines running Microsoft XP Pro & 2000.

Troubleshot, configured, and repaired user problems with LAN connectivity, printers, workstations, scanners, wireless access points, routers, and switches.

Created, configured, and modified users and groups within Active Directory as well as email accounts using Microsoft Exchange Server.

Built, created, installed, and maintained Microsoft XP Pro images for workstations using Symantec’s Norton Ghost.

Provided support for Nextel and Blackberry devices using Blackberry Enterprise Server.

Administered Avaya 8700 telephone switch handling user requests, troubles, changes, and call-center reporting.

Installed, configured, and repaired Widows Office 2003 applications such as Word, Excel. Powerpoint, Visio, Access, Infopath and Publisher.

EDUCATION

1/2004 – 8/2005

BorderCom International

Miramar, FL

A+ CERTIFICATION

Completed A+, Network +, MCSE, and Cisco courses. Training included hardware, software, DHCP, DNS, FTP, HTTP, HTTPS, IIS, TCP/IP, VPN, Remote Access Services, Active Directory, Exchange Server, and LAN/WAN Architecture.

Gained proficient knowledge for hardware and software using operating Systems Windows 95, 98, NT, ME, 2000, XP, Server 2000, and Sever 2003.

9/1996 – 1/1999

Broward College

Pompano, FL

Completed math, English, history, and basic computer courses working towards a Computer Science major.

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