Customer Service Sales

Tulsa, Ok. ***** **************@*****.***

SUMMARY OF QUALIFICATION :

* + years of retail sales experience.

Well versed customer service.

Self-motivated, able to set effective priorities and implement decisions to achieve immediate and long-

term goals.

Able to motivate my co-workers, while maintaining a good working relationship.

Adept at anticipating and innovatively resolving potential problem areas.

Developed interpersonal and communication skills.

EMPLOYMENT HI TORY:

obilelink LLC - Tulsa, OK – 2011 - Present

olution pecialist

Responsibilities:

Meet or exceed monthly business objectives related to Gross Profit (GP Goals) on a regular basis.

Meet or exceed corporate goals rolled out on a monthly basis

Key Holder for two of nine locations in the Tulsa Market.

Complete assigned trainings on a monthly basis around the Cricket Sales Process.

Provide timely and appropriate resolution of customer issues.

Analyze business reports and monthly trends to ensure I know where I stand in accordance to my

monthly goals.

Ensure my stores are in compliance with dealer operations, brand awareness, and marketing guidelines

Exceed NPS scores as set forth by Cricket Wireless

Greeting customers and qualifying their needs.

Providing continuous follow – up customer care.

Assisted in traffic flow of customer issues.

Provided a positive buying experience for customers.

Formal Education

Memorial High School – General Education

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