Account Executive/Manager, IT Professional
Resume:
ROBERT C. PELLEGRINI
PINCKNEY, MICHIGAN 48169
CELL 712-***-****
SUMMARY
Management Professional with many years of experience in both Business and Technical competencies that include Contracts Administration, Project Management, Program, and Implementation Management, Process Optimization, Prospect Development and Sales, Partnership, Sustain and Supplier Management, and Sales/Partnership Management. Accomplished professional with ability to drive IT strategy and support the development and deployment of best in class business solutions.
Strategic Business Consultant
Relationship Building
Superior Communication Skills
Entrepreneur
Process Improvement Expertise
Project Delivery
Strategy Execution
Project Management Professional
(PMP) certified –Renewal Pending
SAP R/3 Experience
PROFESSIONAL EXPERIENCE
CDK Global/ ADP Dealer Services - 2009 to present
Territory Account Executive, South Central Region
Account Management including Development and Management of Automotive Dealer accounts including prospects and users
Increased sales of CDK/ADP Strategic Product Solutions resulting in $5,548,743 in new recurring revenue, President’s Club 2nd year in position (135% of Quota)
Oversee product & services installations in conjunction with Field and corporate implementation teams
Experience with Multiple Dealership systems including DMS, CRM, Appraisal, Equity, Service Lane, Web, and BDC applications. Experience with process, workflow and revenue optimization & strategy
General Motors Corporation - 1998 to 2009
Manager/Process, GM /Corp IS&S Contract Management, Detroit, MI-2007 to Present
Development, implementation, maintenance of processes/metrics to manage the Global Service Contracts Commonized Sourcing and Change Process, ITSR (IT Service Request) Process Assets and Lease Management, D&O’s(Deliverables & Obligations), and Strategic Contracting including deployment of Global Contracts Management Tool.
Responsible for refresh of Global Contract Management website including project plan, design, asset refresh, testing, deployment and awareness. Contract Manager/Facilities Manager, GM/GSSM, Detroit, MI-GM/GSSM (Global Sales, Service, & Marketing), Detroit, MI 2005-2007
GSC Team Managed to assure adherence to Supplier contractual obligations, contract negotiations, issue resolution, evaluating performance including financials, SOW’s
(Statement of work), SLA (service level agreements), D & O’s (deliverables and obligations), key employees, etc.
Maintained relationship and involvement of GM Corporate Legal, Purchasing and Finance for contractual matters. Developed and rolled out GSSM specific ITSR Approval Process. GSSM process became the “standard” for all other process areas. Robert C. Pellegrini
Project Manager/Facilities Manager, GM/Supply Chain Detroit, MI 2003-2005
Project / Program Management of software development and deployment. incl assess needs, develop plans, determine and source resources, monitor progress, milestones reporting, creation and administration of budgets, support for change management, and quality assessment.
Experience with development and project methodologies including GM's SDP-21, CMMI, and PMI’s PMBOK.
Regional Deployment/Implementations Manager, GM/e-GM, Detroit, MI 2000-2003
Managed the development and deployment of new NSC (National Sales Country) web sites based on Northstar /Struts architecture. Included management of Creative and Development teams. Launched first countries (52 total deployments) on Global Buypower, e-GM’s first global B2C product. Managed total portfolio of product releases impacting region.
CIO Award for Global Buypower Deployment Team for driving down year-to-year deployment costs.
Automotive Industry Manager (General Motors Europe), Placed by Conley-Canitano/CCAI,
Mayfield Heights, OH 1998-1999
Provided CCAI automotive expertise as member of Industry Package Team.
Responsible for the development, testing and execution of a data migration strategy for GM Europe / IES Program. Included successful rollouts for GME Spain and Portugal
(residence in Russelsheim, Germany).
Project Manager responsible for the development and implementation of Legacy Systems Retirement Plan for IES program including a Governance Template data storage and archiving plan for SAP with workflow, document, COLD, and report archiving. Successfully retired 27 systems in two countries as part of the program test roll-out.
Vice President, The Dolphin Group/DSG/or Partner,
Sioux Falls, SD 1996-1998
Managed development and roll-out of sales/marketing program. Includes brochures, print media, video production (scripting, shooting, editing), customer testimonials, multimedia CD’s, training programs, & presentations / demonstrations. Extensive multimedia development experience.
Responsible for scoping software & applications fit and subsequent implementation projects. Sold, scoped, and managed 1st SAP/CBS Licensed client to live on-time, on- budget, profitably.
Secured global agreement with EDS for SAP related services and support Global Training Partner & CBS Partner status with SAP.Scoped, quoted, and secured SAP project with GM Shanghi (1st GM assembly plant to use SAP). Acquisition and management of a $2 million SAP R/3 Implementation Project for Delphi Automotive in South America, General Motors Delphi Automotive (Europe & South America), VetPharm (Iowa), and Luigino’s (Duluth).
Robert C. Pellegrini
SAP Automotive Consultant- ICOE, SAP America,
Chicago, IL 1994-1996
Global Automotive Accounts Manager-1994-1995,
Account Executive-1993-1994
Supported the launch of SAPs Automotive ICOE in North America. Including development and roll-out of brochures, print media, video production (scripting, shooting, editing), customer testimonials, multimedia CD’s, training programs, & presentations / demonstrations. Extensive multimedia development experience.
Sales/Partnership / Account Management with responsibility for scoping software & applications fit and subsequent implementation projects. Helping secure over $12.5 million dollars in new software contracts - 1994/1995. Global account management and coordination of accounts including Mercedes Benz, BMW, Dow Corning, Mazda, Goodyear Tire and Rubber, and Wacker Silicone Mazda Systems Services, ITT Automotive, Volkswagen of America, GM, and Dow Corning.
SAP knowledge includes client-server technology, R/3 application suite, ASAP Methodology, Automotive industry- specific functionality, implementation and support. Certified SD module, Workflow, R3 ASAP.
National Accounts Manager, ADP-Automatic Data Processing, Allen Park, MI 1990-1994
National Accounts Sales Training Manager-1989-1990 National Account District Manager-1986-1989
Employee Services Sales Training Manager-1983-1986 ES District Manager-1981-1983
ES Specialist-1980-1981
Sales/Partnership / Account Management / Customer Relations Management responsibilities including prospecting, scoping software & applications fit and subsequent implementation projects.
Presidents Club Member 10 out of 12 eligible years -- 1980 through 1992.
National Account Manager of the Year/Midwest Division - 1988 and 1991.
Member over $500,000 Club - 1987, 1988, 1989 and 1991; Presidents Club Preview - 1988
Highest Producer - 1988; and Over $300,000 Club - 1984 and 1985.
Only Account Executive in Region to sell over $1 million in yearly revenues.
President’s Award – Ten Year Presidents Club member-- 1 of 10 in co. history. Robert C. Pellegrini
EDUCATION
MSIT-ISM-Information Systems Management (Pending)
Carnegie Mellon University, Pittsburg, PA
Completion Pending, GPA 3.91/Deans List
B.S./B.A.-Marketing
Minor: English and Psychology
Xavier University, Cincinnati, OH
College Prep-Honors
University of Detroit High School, Detroit, MI
Who’s Who Among High School Students
Recipient Michigan Competitive Scholarship Award
CERTIFICATIONS/AFFILIATIONS/TRAINING
IT Management Certified Professional (General Motors)
PMP / Project Management Professional Certification (PMI)
Member: PMI Project Management Institute
Member: Int’l Association for Contract and Commercial Management( IACCM)
CMMI Methodology / Approach
GM SDP21 Software Development Process
SAP R3
Acclivus Sales Negotiations
Miller Heiman Strategic Selling
DRIVER / Client Management
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