Service Representative Active Directory
Resume:
GREGORY LEBBING
Woodridge, IL ***17
Cell 630-***-****
********@*****.***
SUMMARY
Upcoming DeVry University graduate seeking an entry level Information Technology position which can expand my knowledge base and provide career cultivating challenges which will increase my professional skill set.
Expected August 2016 graduate offering a strong academic background in Information Technology
A quick and active learner adept to new challenges and a willingness to adapt to new challenges
Strong ability to troubleshoot issues and research resolutions
Ability to communicate technical solutions to a non-technical audience.
EDUCATION
DeVry University, Naperville, IL
B.S. in Information Systems (expected August 2016)
TECHNOLOGY PROFICIENCIES
Basic programming logic (constants, variables, arrays)
Fundamentals of data communication and networking, open system interconnection, LANs, WANs
Security concepts, basic cryptography, detection and prevention
Desktop system hardware, architecture and configuration, active directory
Windows and Linux operating systems
Mac OS and iOS systems
Objects, classes, encapsulation, polymorphism, inheritance
System Development
Determining system requirements
Use-case diagramming and decryption
Class diagramming and CRC cards
Sequence, communication and state machine diagrams
Method contract and method specification
Evaluate existing code and adjust to eliminate errors
Basic knowledge in C++, Java, and SQL
Active directory
Command line
Identify, define and document business problems then develop information system
Built computer workstations, software installs and network connectivity
WORK EXPERIENCE
Service Representative, Lincare Inc. (2005-current)
Set up patients with oxygen equipment and home medical equipment.
Handled on-call services to troubleshoot with patients when equipment not working.
Serviced equipment on a regular schedule to maintain working equipment.
Built computer workstations and network connectivity.
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