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Customer Service Manager

Location:
Texas
Posted:
October 30, 2015

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Resume:

Sarah St. Clair

**** **** ********* ***** *** ***8B Austin, TX 7841 512-***-**** ****************@*****.***

October 29, 2015

To Whom it May Concern:

I am writing in response to an opening for a Part Time Administrative Assistant Position. I learned of the position through my job search on indeed.com, and became interested in the position. I believe that I would be a great candidate because aside from my experience in the office setting, I am dependable, respectful, willing to learn and help out where needed. I also have a positive and friendly demeanor.

I have enclosed my resume for your review. I am very interested in meeting with you regarding the open position, my availability is flexible as to when I would be able to meet with you.

Thank you for your time. I hope to hear from you soon

Sincerely,

Sarah St Clair

Sarah St. Clair

4700 East Riverside Dr. Apartment 1318B

Austin, TX, 78741

512-***-****

****************@*****.***

Objective:

Seeking a position in the administrative/office setting where I can showcase my two years of administrative experience and provide a reliable and exceptional employee for your company.

Education:

●Austin Community College-Austin, Texas- Pharmacy Technician, currently enrolled

●Blanco High School– Blanco, Texas-Diploma, June 2010

Work Experience:

C3 Strategies- December 30th 2014-Present

Position: Executive Assistant

oTasks:

Data Entry

Filling paperwork with the secretary of the state, organization renewals, mail permits for both regular and nonprofit business and other legal documents

Sending new contractors w9 and contracts for company.

Research on various subjects for company

Run various errands for office

Paying company bills

Manage Employee and Company reimbursements

Setting up social media accounts

Setting up money processing accounts

Supply ordering

Creating memos for various projects

Organizing binders/folders/any other needs for any major company projects and presentations

Creating templates for paperwork used in office

Making phone call for boss

Preparing Mailing lists, assemble mailing and sending out mailings

University Realty- September 9th 2014- November 26th 2014

Position: Property Manager

oJob Tasks:

To manage two apartment properties

Schedule vendors and maintenance to take care of resident requests

Lease the property

Market the property

Collect rent

Make sure that all grounds are free of trash and clutter

Meet with clients to show the property

Enter Data into database to process applications

Asset Campus Housing-The Zone Apartments, March 2013-September 6th 2014

Positions Held: Community Assistant, Leasing Consultant, and Leasing Manager

*While working for Asset Campus Housing I received two promotions, with each I was given more responsibility and job duties.

oJob Tasks:

To manage all leasing agents making sure that they are replying and following up to all leads that come to the property onsite or through email and/ fax.

All social media for the property (Facebook, Instagram, twitter etc.) posting daily.

Tracking and reporting all leasing and traffic number daily

Making all Leasing agents schedules

Property event planning and scheduling

Sending reports to corporate weekly

Entering all leases into Asset Reporting System

Placing all leases into vacant rooms

Screening and approving/denying applicants

Assisting any resident issues regarding roommate conflict, maintenance and any other issues that they may need assistance with

Marketing of the property-sending leasing agents daily to spread our name to get people in the door to lease

Sending out text messages to all residents and prospects weekly

Rental verifications

Onsite transfers

Issuing lease violations

Data Entry

Enter Data into database to process applications

Entered information into spreadsheets using Microsoft excel

Taking phone calls about rates and qualifications and any other questions that prospects or residents may have.

Showing potential residents the amenities of the Zone apartments

Running the criminal back ground and credit check using onsite and property solutions

Other routine tasks inside the office including but not limited to filing of paperwork, household duties, helping residents/prospects

Super S Foods, July 2010-December 2012

Position: Cashier

oJob Tasks:

Greeting customers

Helping customers with whatever they may need

Completed the transactions for the customer

Accepted payments by check, cash or debit/credit card

Helped other cashier and other departments when needed

Skills:

Proficient in computer applications such as: Internet Explorer, Microsoft Word, Microsoft Power Point, Onsite, IRIO, Property Solutions, Google Drive, Google Docs, moderate skills in QuickBooks

Experience with using copier, printer, scanner

Excellent customer service & cash handling experience, flexible.

Excellent Organization and preparation skills

Data Entry Skills

Work well others

*References Available upon request



Contact this candidate