Extensive experience working in clerical operations High proficiency i
Resume:
Alexandra F. Dennis
Opalocka, FL 33054
*************@*****.***
I am an experienced professional with spa and fitness support skills. I am knowledgeable in the core concepts of exclusive and fitness facilities operations. The experience and skills as acquired in this industry have equipped me to function as a team member within other challenging and progressive environments. I am a dedicated individual who has the ambition to succeed in any given environment, I am looking to obtain employment that would allow me to utilize my skills as well as gain knowledge of my surroundings in order to receive advancement opportunities.
Education
High School Diploma
North Miami Beach Sr. High School (June 2008)
Miami, FL 33162
Accomplishments – 2009 and 2014 Williams Island Employee of the Quarter for providing excellent service to residents and guests.
Volunteerism- November 2011-2014 Coach of North Miami Beach Sr. High School cheerleading squad
Certifications – CPR certified 2015
Relevant Skills & Experience
Extensive experience working in clerical operations
High proficiency in Microsoft Office
Data entry, filing and recovering company documents, switchboard
Ability to perform job duties with minimum supervision
Strong oral, written, and presentation abilities
Ability to provide excellent customer relations and customer service
Excellent ability to multitask
Employment History
Spa Attendant
Williams Island Spa – Aventura, FL 33160
August 2013 – Currently Employed
Job Description:
Performed administrative and clerical support duties for the resort and spa. These duties include but are not limited to:
Display passion about the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle).
Possess professional telephone etiquette for booking appointments, handling guests' requests, and answering guests' inquiries
Provide proficient computer skills that will ensure reservations will be made in a timely, efficient and error free manner
Provide tours and describe the spa facility
Maintain a professional, clean and sanitary appearance of the spa, locker rooms, and treatment rooms
Fitness Floor Attendant
Williams Island Spa – Aventura, FL 33160
April 2011 – August 2013
Job Description:
Performed fitness and customer service support for the spa. These duties include:
Provide excellent customer service to residents and guests of the spa
Ensured the fitness floor is organized, cleaned, and free of clutter to provide a safe and positive member experience
Directed all members and guests to the appropriate location in the facility
Provided basic instruction of equipment usage
Setup and maintained organization of equipment
Assist with inventory of products and supplies
Stock and clean relaxation room
Maintain a professional, clean and sanitary appearance of the spa, locker rooms, fitness area, and pool area
Spa Attendant
Elizabeth Arden Red Door Spa – Ft. Lauderdale, FL 33304
February 2010 – April 2011
Job Description:
Performed customer service support for the spa. These duties include:
Provide excellent customer service to guests of the spa
Directed guests to the appropriate location in the facility
Assist with inventory of products and supplies
Stock and clean relaxation room
Maintain a professional, clean and sanitary appearance of the spa, locker rooms, and treatment rooms
Contact this candidate