Engineer Active Directory, SAN storage, Exchange, O365, GPO
Resume:
Robert N. Brown
Huntington, NY 11743
**********@*****.***
PROFESSIONAL EXPERIENCE
Institute of International Education - United Nations Plaza, New York, NY Oct 2012 - Present
Sr. Systems Engineer
Responsible for data-centers located in NYC HQ locations and all remote data centers throughout an MPLS network. Lead engineer and escalation point for a team of infrastructure engineers, Help Desk personnel and management.
Complete data center support including all physical/virtual servers, Active Directory, Backups and Disaster Recovery, SAN administration, Enterprise AV, GPO-Group Policy, remote sites, business applications, IT infrastructure maintenance routines, documentation, systems monitoring and alerting and uptime. Trouble shooting and issue resolution of all IT production systems as necessary.
Manage and administer a Windows 2008 /2012 Active Directory in a multi-site national topology.
Performed an Exchange to Office 365 Migration.
Responsible for Active Directory, Servers, Backups / Disaster Recovery, Enterprise AV and SAN storage, maintenance and uptime of all sites
Designed, implemented and standardized all sites AD and server builds, configurations, monitoring, alerting and maintenance routines.
VMWare \ ESXi \ VEEAM replication
Designed and implemented automated management reporting systems of all enterprise systems.
Implemented a change management system including all standard procedures and documentation.
Data and application migrations and upgrades.
Designed and implemented daily, monthly and annual preventative maintenance routines
SQL server installation, configuration, memory allocation, backups, troubleshooting.
Site Server upgrades and data/user migrations.
Project management and technical and procedural documentation.
Enterprise network architecture, implementation and maintenance.
High profile / mission critical projects.
XMS Solutions, Charlotte, NC Feb 2011 - Sep 2012
Sr. System Engineer
Solutions Architect and Migration Specialist
Exchange 2010 expert migrating company servers and clients to Exchange 2010.
Conversion of Lotus Notes systems to Exchange 2010 for large enterprise environments.
Active Directory/Server Administration.
Project manager for global and nationwide initiatives of company clients.
Enterprise network architectural design and implementation.
Institute of International Education – United Nations Plaza, New York, NY Feb 2010 - Feb 2011
Sr. Systems Engineer
Data Center Support Engineer
Complete LAN/WAN, Active Directory, Server management
Active Directory, Arc Serve Backups, Symantec AV, Routers, Switches, Servers, Storage, VPN…
Project management, technical documentation
VMWare Administration
San Storage installation, configuration, provisioning, snapshot configuration and support.
Automation and standardization of enterprise systems.
Technical escalation point for System Engineers and Help Desk personnel.
Enterprise network architectural design, implementation, maintenance and all other support as required.
Jet Blue, Forest Hills, NY Nov 2009 - Feb 2010
Application Conversion and Migration Specialist
Project team member assisting in spearheading the largest application conversion in airline history
Technical lead responsible for the migration of all Puerto Rico airports to the new Saber system.
IDP Consulting, Jericho, NY Apr 2008 - Nov 2009
Systems Engineer
Service Delivery Management for company clients – Full Enterprise IT support
Lead technical contact supporting client infrastructures and initiatives
Technical escalation point for System Engineers
Active Directory, Backups, Routers, Switches, Exchange 2007, Remote VPN, AV, …
Office moves, Primary technical escalation point
Project management, technical documentation
Enterprise network architectural design, implementation, maintenance and support
Exchange 2003 and Exchange 2007
Independent Consultant, New York Metropolitan Area Feb 2006 - Apr 2008
Engagements Undertaken
KeySpan/National Grid, Hicksville, NY
Systems Engineer – Wintel Support / Data Center - Platform Management
Full Data Center support
Windows Server and Active Directory administration
VMWare – Installation and management of Host Server and Server VMs
Hardware – Software – Networking support
Server / Rack builds and installations
Systems Monitoring and problem remediation
Software Upgrades and Conversions
Project Management
Systems and Procedural documentation
Wyckoff Hospital, Brooklyn, NY
Systems Engineer
Active Directory - Administration and Architectural design
Disaster Recovery - Planning, implementation and testing
Systems Monitoring
Exchange E-Mail Support
Proprietary Software Upgrades and Conversions
Patch Management and maintenance planning
Project Management
Process Analysis and Design
Systems and Procedural documentation
IBM, NY, NY
LAN Administrator
Windows 2000-2003 Server /Active Directory Administration
Administering 800+ servers in a hospital environment
LAN administration and support - Service Delivery Manager
Patch Management – GFI Lan Guard
Project Management
Security Analysis / Security Scanning /Remediation
Central Office Solutions, Inc., New York, NY Nov 2004 - Feb 2006
Systems Administrator
Responsible for complete IT and Telecom infrastructure
Windows 2000-2003 Server /Active Directory Administration
SQL and relational Database Administration +100,000 products - ERP/CRM/ SQL /DDMS
Website Development/Programming
Project Management
Business Development - Marketing and Sales Strategies - e-Promotions
Business Systems Process Analysis and Re-design
Supply Chain e-Management
All Server/Client/Network Hardware / Software support
Exchange/Outlook Administration
W.M. Berg, Inc. / Rexnord Corporation, East Rockaway, NY Jun 2000 - Nov 2004
Technology Architect
Responsible for all aspects of MIS and IT infrastructure – Active Directory Administration
Network Administration and Desktop Support in a mixed Win9x - NT Windows 2000/2003
Server -XP Pro, Active Directory, UNIX, and Apple Mac environment.
ERP analysis, design, planning and conversion planning and implementation
Lean Manufacturing/Six Sigma training
Web Site Development and Maintenance
All Server/Client/Network Hardware / Software support
SQL server administration and support, Reporting, Select Statement queries and reporting.
Developed a Help Desk system with standard call lines, tracking and procedures.
Scalable wireless solutions for a fast paced manufacturing production environment.
Exchange / Outlook / Lotus Notes administration
Superior track record of troubleshooting and restoring network communications.
Experienced teaching classroom environment training.
EDUCATION / TECHNICAL TRAINING / CERTIFICATIONS
State University of New York, Farmingdale, NY
Computer Systems Technology and Business Programming
Nextech Technical Training, Hauppauge NY
Microsoft Certified Systems Engineer: MCSE NT 4.0
Canterbury Calc., New York, NY
Lotus Notes Support Technician
Exchange
New Horizons Learning Center, Hauppauge, NY
Cisco CCNA Course
Technical Training / Certifications:
Microsoft Certified Systems Engineer - MCSE NT 4.0
MCP + Internet – MCP+I
A+ Certification - PC/Hardware Technician
Cisco Networks –CCNA - IP6
Lean Enterprise/Six Sigma
DDMS/SQL/Crystal Report Writer
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