Robert N. Brown

* ******** *****

Huntington, NY 11743

631-***-****

acr9oo@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Institute of International Education - United Nations Plaza, New York, NY Oct 2012 - Present

Sr. Systems Engineer

Responsible for data-centers located in NYC HQ locations and all remote data centers throughout an MPLS network. Lead engineer and escalation point for a team of infrastructure engineers, Help Desk personnel and management.

Complete data center support including all physical/virtual servers, Active Directory, Backups and Disaster Recovery, SAN administration, Enterprise AV, GPO-Group Policy, remote sites, business applications, IT infrastructure maintenance routines, documentation, systems monitoring and alerting and uptime. Trouble shooting and issue resolution of all IT production systems as necessary.

Manage and administer a Windows 2008 /2012 Active Directory in a multi-site national topology.

Performed an Exchange to Office 365 Migration.

Responsible for Active Directory, Servers, Backups / Disaster Recovery, Enterprise AV and SAN storage, maintenance and uptime of all sites

Designed, implemented and standardized all sites AD and server builds, configurations, monitoring, alerting and maintenance routines.

VMWare \ ESXi \ VEEAM replication

Designed and implemented automated management reporting systems of all enterprise systems.

Implemented a change management system including all standard procedures and documentation.

Data and application migrations and upgrades.

Designed and implemented daily, monthly and annual preventative maintenance routines

SQL server installation, configuration, memory allocation, backups, troubleshooting.

Site Server upgrades and data/user migrations.

Project management and technical and procedural documentation.

Enterprise network architecture, implementation and maintenance.

High profile / mission critical projects.

XMS Solutions, Charlotte, NC Feb 2011 - Sep 2012

Sr. System Engineer

Solutions Architect and Migration Specialist

Exchange 2010 expert migrating company servers and clients to Exchange 2010.

Conversion of Lotus Notes systems to Exchange 2010 for large enterprise environments.

Active Directory/Server Administration.

Project manager for global and nationwide initiatives of company clients.

Enterprise network architectural design and implementation.

Institute of International Education – United Nations Plaza, New York, NY Feb 2010 - Feb 2011

Sr. Systems Engineer

Data Center Support Engineer

Complete LAN/WAN, Active Directory, Server management

Active Directory, Arc Serve Backups, Symantec AV, Routers, Switches, Servers, Storage, VPN…

Project management, technical documentation

VMWare Administration

San Storage installation, configuration, provisioning, snapshot configuration and support.

Automation and standardization of enterprise systems.

Technical escalation point for System Engineers and Help Desk personnel.

Enterprise network architectural design, implementation, maintenance and all other support as required.

Jet Blue, Forest Hills, NY Nov 2009 - Feb 2010

Application Conversion and Migration Specialist

Project team member assisting in spearheading the largest application conversion in airline history

Technical lead responsible for the migration of all Puerto Rico airports to the new Saber system.

IDP Consulting, Jericho, NY Apr 2008 - Nov 2009

Systems Engineer

Service Delivery Management for company clients – Full Enterprise IT support

Lead technical contact supporting client infrastructures and initiatives

Technical escalation point for System Engineers

Active Directory, Backups, Routers, Switches, Exchange 2007, Remote VPN, AV, …

Office moves, Primary technical escalation point

Project management, technical documentation

Enterprise network architectural design, implementation, maintenance and support

Exchange 2003 and Exchange 2007

Independent Consultant, New York Metropolitan Area Feb 2006 - Apr 2008

Engagements Undertaken

KeySpan/National Grid, Hicksville, NY

Systems Engineer – Wintel Support / Data Center - Platform Management

Full Data Center support

Windows Server and Active Directory administration

VMWare – Installation and management of Host Server and Server VMs

Hardware – Software – Networking support

Server / Rack builds and installations

Systems Monitoring and problem remediation

Software Upgrades and Conversions

Project Management

Systems and Procedural documentation

Wyckoff Hospital, Brooklyn, NY

Systems Engineer

Active Directory - Administration and Architectural design

Disaster Recovery - Planning, implementation and testing

Systems Monitoring

Exchange E-Mail Support

Proprietary Software Upgrades and Conversions

Patch Management and maintenance planning

Project Management

Process Analysis and Design

Systems and Procedural documentation

IBM, NY, NY

LAN Administrator

Windows 2000-2003 Server /Active Directory Administration

Administering 800+ servers in a hospital environment

LAN administration and support - Service Delivery Manager

Patch Management – GFI Lan Guard

Project Management

Security Analysis / Security Scanning /Remediation

Central Office Solutions, Inc., New York, NY Nov 2004 - Feb 2006

Systems Administrator

Responsible for complete IT and Telecom infrastructure

Windows 2000-2003 Server /Active Directory Administration

SQL and relational Database Administration +100,000 products - ERP/CRM/ SQL /DDMS

Website Development/Programming

Project Management

Business Development - Marketing and Sales Strategies - e-Promotions

Business Systems Process Analysis and Re-design

Supply Chain e-Management

All Server/Client/Network Hardware / Software support

Exchange/Outlook Administration

W.M. Berg, Inc. / Rexnord Corporation, East Rockaway, NY Jun 2000 - Nov 2004

Technology Architect

Responsible for all aspects of MIS and IT infrastructure – Active Directory Administration

Network Administration and Desktop Support in a mixed Win9x - NT Windows 2000/2003

Server -XP Pro, Active Directory, UNIX, and Apple Mac environment.

ERP analysis, design, planning and conversion planning and implementation

Lean Manufacturing/Six Sigma training

Web Site Development and Maintenance

All Server/Client/Network Hardware / Software support

SQL server administration and support, Reporting, Select Statement queries and reporting.

Developed a Help Desk system with standard call lines, tracking and procedures.

Scalable wireless solutions for a fast paced manufacturing production environment.

Exchange / Outlook / Lotus Notes administration

Superior track record of troubleshooting and restoring network communications.

Experienced teaching classroom environment training.

EDUCATION / TECHNICAL TRAINING / CERTIFICATIONS

State University of New York, Farmingdale, NY

Computer Systems Technology and Business Programming

Nextech Technical Training, Hauppauge NY

Microsoft Certified Systems Engineer: MCSE NT 4.0

Canterbury Calc., New York, NY

Lotus Notes Support Technician

Exchange

New Horizons Learning Center, Hauppauge, NY

Cisco CCNA Course

Technical Training / Certifications:

Microsoft Certified Systems Engineer - MCSE NT 4.0

MCP + Internet – MCP+I

A+ Certification - PC/Hardware Technician

Cisco Networks –CCNA - IP6

Lean Enterprise/Six Sigma

DDMS/SQL/Crystal Report Writer

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