Manager Sales

MICHAEL JAMES SERPHOS

New York, NY ***** ***/***-3056 *******.*******@*****.***

SUMMARY:

Highly skilled operations and compliance expert with over 10 years experience . Comprehensive understanding of all aspects of Back and Middle office Operations and Anti Money Laundering (AML) / Bank Secrecy Act (BSA) with a solid understanding of all aspects of compliance for a Foreign Banking Organization(FBO). Dependable individual who enjoys being service to others. Excellent support to legal and compliance, front office, and IT. Seeking a position where my experience can be utilized to enhance the company’s operational process.

EXPERIENCE:

BNP Paribas., New York, NY 2015-April 2015

Consultant outsourced through Axelon.

REACT team analyst

Review transactions that are referred to the SEE team for potential sanctions violations and barred transactions.

Conduct investigation on payments that need to be held for regulatory reasons pending additional information.

Conduct investigation on payments that are held by the next bank in chain for regulatory reasons.

Ensure adherence to all external regulatory and internal policy guidelines as dictated by the position.

Review and process wire transfers that are escalated to the SEE team for potential sanctions violation and barred transactions

Ensure that all transactions processed by the bank are compliant to all external and internal regulations and policies.

Investigate and collect required information on payments that are held by the bank in adherence to various policies and regulations.

Investigate and collect required information on payments that are held by the next bank in chain for regulatory reasons.

Monitor case investigations making sure that proper follow-up is being made and responses are being addressed in a timely manner.

Analyze information obtained from case investigations to make a clear determination on the proper course of action to be taken on the payment.

Ensure that payments held are effected properly in accordance to the outcome of the investigation

Standard Chartered., New York, NY 2015

Consultant outsourced through Advantage XPO

Internal audit-loan syndication Auditor

Performed internal audit engagements, assist in continuous monitoring, issue tracking and non-audit related activities to support the local audit team

Performed and supported the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established standards and time-lines

Effectively communicated audit results, both verbally and in writing, so they were persuasive, placed in the appropriate context, and understood by the recipient.

The Shizuoka Bank, Ltd., New York, NY 2012-2014

Assistant Manager and Assistant Compliance Officer

Assistant Manager functions:

Responsible for the day-to-day management and supervision of the Back Office. Oversaw the processing of Loans, Time Deposits, Foreign exchange, Letters of Credit, and Fund Transfers.

Confirm all transactions done with customers,

Enter payment instructions into JPMorgan Access system and responsible for swift confirmations.

Maintained cash position for the branch, including funding cash, securities, repo and checking accounts

Organized and maintained the vault and server room.

In charge of the branches KYC process insuring full documentation in place before on boarding new clients

Maintained and controlled all loan, time deposit, and fund transfer documentation for North America.

Head liaison between the firm and the Federal Reserve and DFS of NY State. Responsible for processing and filing all required reports. Including the Call report, FFIEC reports, BEA reports, Pledge reports on a weekly, monthly, quarterly basis

Reviewed documents from headquarters and senior officers to insure translated content understandable to regulators.

Secretary for Manager’s committee. Compiled and distributed weekly manger meeting summary to all committee members in New York and Los Angles. Kept record of discussion points to provide to the regulators. Co-ran morning meeting

Mentored and trained the back office assistants.

Assistant Compliance functions:

December 2012 earned AMLCA certification.

Developed and executed the BSA/AML and the non BSA/AML compliance training program for the firm’s New York Office, The training program included full staff training and in new York and compliance officer training for all North American branches. Instrumental in bringing human resource training to the firm.

Led project with our OFAC vendor to improve functionality of the system. Improved processes through a weekly maintenance program and brought down our false positive hits from over 4000 in July 2013 to around 35 by March 2014.

Reviewed new and upcoming Dodd Frank, Federal, and State regulations, reported findings and made recommendations to senior management.

Perform all FinCEN 314a and 311 checks, advise our Los Angeles branch and reported findings to Senior Compliance officers.

Responsible for preparing SAR and law enforcement actions. Reported all findings to headquarters on monthly and quarterly.

Guided the transaction monitoring process to insure all transactions were within company guidelines

ROYAL BANK OF SCOTLAND, Stamford, CT, 2008-2010

Consultant, outsourced through TTI

NA liaison team

Led support of Latin American desk. Prepared NDF reports and fixed all LatAm NDF trades globally.

Interim co-account manager. Operations point of contact for all internal and external client issues.

Created and introduced broker confirmation process. Reduced errors leading to quicker and thorough confirmations.

Managed and maintained global FX e-mail queue. Researched, coordinated and resolved queries throughout the day. After GMT 17:00 become lead FX person for all allocations and queries globally.

Initiated KYC process, including on-boarding of all new clients and follow-up with relevant parties to ensure swift and accurate account set-up.

MORGAN STANLEY, New York, NY, 1997-2008

Manager, Foreign Exchange: 2004 – 2008

Managed team of 7, including 3 trader assistants locally and 4 trader assistants in Baltimore (co-managed). Acted as point of contact and go-between for all operations, sales and trading issues in North America.

Lead operations contact for development and implementation of new FX global sales platform, working with traders and individuals from IT, Sales and Operations. Through new system all trades were booked by sales desk directly, cutting down on operational errors by missed tickets from sales desk.

Managed all FX Give-Up/Done-With trades. Started with 500 trades monthly, which grew to nearly 500 trades daily. Worked closely with developer of database system to create mechanism to automatically give up 85% of all trades. Allowed for a one-person operation in all centers.

Created and initiated new broker confirmation process, resulting in quicker and more thorough confirmations and reducing annual costs from $80k to 0.

Formed system to coordinate allocation of trades by team, which eliminated duplication of efforts and missed allocations, and reduced allocation time by 75%.

Oversaw firm-wide training and development of each FX operations group related to trade support functions.

Ensured accuracy of traders’ positions. Provided intraday P/L. Main point of contact for Deal Hub, and Harmony.

Foreign Exchange Associate: 1999 – 2004

Key point person responsible for sales group covering all in-house clients. Acted as liaison between business unit and overall FX operations group. Served as centralized contact for sales desk, which allowed management to work on more pressing issues (i.e. Y2K). Specialized in front office trade support. Became acting team leader.

Foreign Exchange Analyst: 1997 –1999

Managed installation of investigation database, administered all outstanding issues and co-trained fifteen people. Provided a centralized database of all outstanding claims, which allowed management to review all cases without going through individual files, reduced duplication of efforts and allowed for smooth coordination. Eventually led London to take over the reconciliation process reducing head count by one.

EDUCATION:

GEORGE WASHINGTON UNIVERSITY, Washington, DC

Bachelor of Business Administration

Major: International Business

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