Engineer Manager

Eric Lackland

** ****** ***

Neptune, New Jersey 07753

Home: 732-***-**** ************@*****.***

SUMMARY

Network Engineering/Information Technology/Hardware Specialist 10 year experience with computer hardware and software. Effective in analyzing the needs for consumer as well as corporate buyers of software applications for single users as well application licensing. Comfortable in partnering with suppliers, wholesale distributors and VARS. Knowledge and experienced in the retail and service industry. Experience in the corporate use of computers and high capacity printing.. Experienced with setting up security permissions for internal customers as well as external VAR employees. Managing confidential secured data in a corporate headquarters environment for revenue accounting and finance. Continually updating skills in security and network administration.

PROFESSIONAL EXPERIENCE

ADVOSERVE OF NEW JERSEY 2008-2015

Community Living Specialist Community developement for individuals with special needs. Responsible for assisting adults who have developmental disabilities and severe behavioral challenges to develop the skills necessary to achieve greater independence. Perform crisis intervention. Implement IEP/IHP goals, objectives and behavior support plans and interact and/or respond to unexpected behaviors in accordance with behavior support plans, intervention policies and practices Complete and maintain all required documentation

VERIZON WIRELESS, BEDMINSTER, NJ 2001 – 2004

Member of Technical Staff Responsible for data center operations monitor and controls of data production systems. Utilized knowledge of commonly used concepts, practices and procedures working with VMS, Vision and VAX. Responsibilities included trouble ticket resolution. Reprinting of data for authorized users. Trained and worked in assisting IT security setting up new employee security and application privileges as well as VAR employee system permissions.

SOS SECURITY/VERIZON WIRELESS, BEDMINSTER, NJ 2000-2001

Reception/Security Responsibilities included security and reception for front desk of corporate headquarters. Routing of calls and monitoring of environmental, fire and security system. Simultaneously attending Computer Learning Center {Piscataway NJ). Earning a Certificate in Network Engineer with Windows NT.

MICROWAREHOUSE, LAKEWOOD, NJ 1997-1998

1993-1995

Sales Representative, Account Manager Computer software systems and supplies. Consulted with consumers as well as fortune 500 corporations purchasing licensing for operating systems for desktop users as well as high capacity networking for the Datacom (Networking) division. Having gained knowledge of what is required for audio/video production and graphic arts, this allowed me to become proficient in consulting for single purchases for graphic artists including those ordering complete production systems for work at major movie studios or for mom and pop independent

graphic artist and print shops.

Eric Lackland

16 Fisher Ave

Neptune, New Jersey 07753

Home: 732-***-**** ************@*****.***

DEPOT AMERICA, WALL, NJ 1995-1996

Account Manager, Parts sales and depot repair service center for HP, IBM/Lexmark, Xerox, Canon and other. Negotiated depot repair (shipping of printers to us for repair) and parts replacement repair cost with service organizations and refurbish parts distributors. Negotiated with large parts distributors for depot repair of high and midrange capacity network printer fuser, print head and associated products. In one year increasing territory gross sales 150 percent. Thus helping Depot America to become a authorized depot repair facility for IBM/Lexmark fusers.

EDUCATION

Associate Degree Brookdale Community College, 6 credits from completion

Network Engineering with UNIX

Computer Learning Center

Certificate Networking Engineer Windows NT, Computer Learning Center Piscataway, NJ

PROFESSIONAL DEVELOPMENT & TRAINING

Unix Networking, OpenVMS, A+ Training, Programming with JAVASCRIPT, Microsoft OFFICE SUITE 2003, Windows NT 4.0, Novell Netware

TECHNICAL SKILLS

Unix Networking, Linux, Windows, PC repair and troubleshooting Word, Excel, PowerPoint, VMS, FrontPage, Security Windows and Unix, Music Networking Sound Reinforcement, Mechanical troubleshooting

Contact this candidate