Customer Service Administrative Assistant

Rebecca S. Gaspard

**** ***** ***** **. *******, TX 77064

281-***-**** *************@*****.***

Administrative Coordinator /receptionist

An ethical and experienced Administrative professional seeking an opportunity to provide support for the Receptionist, Procurement, Purchasing, and Administrative needs of an organization by collaborating with staff members to provide secured materials, services, and parts, deliver bid packages, forecast upcoming needs, and gain feedback on supplier performance/quality levels. Possesses superior communication skills and prioritizing sensitive administrative issues. I have a highly developed sense of integrity and commitment to my employer and customer satisfaction.

PROFESSIONAL EXPERIENCE

ULTIMATE STAFFING SERVICES: Houston, TX (Temporary Assignments)

Full Service Staffing Company specializing in Office, Administrative, Customer Service, Human Resources, and Manufacturing/Production

Mac Haik Enterprises 2015-2015

Ballard Exploration Company, Inc. 2015-2015

BURNETT SPECIALIST: Houston, TX (Temporary Assignment)

Full Service Staffing Company specializing in Administrative placement where I was employed by the following companies as a receptionist to receive and assist callers, clients, etc.

Archer Well Company 2015-2015

EXCALIBUR EXIBITS: Houston, TX (Temporary Assignment) 2014-2014

Designs and fabricates international and domestic trade show exhibits.

Office Administrator, Prepared, and Issued Job #’s, Prospect #’s and Organized Delivered of Job Folders, Entry of Clients information into QuickBooks for processing the billing and receiving. Collection of all employee time sheets for entry and job coding. As well as assisting with various ongoing projects.

EXECUTEAM STAFFING : Houston, TX 2013-2014

Full Service Staffing Company specializing in Administrative placement where I was employed by the following companies as a receptionist to receive and assist callers, clients, etc.

Cabot Oil

CB Richard Ellis

IMG Financial Group

NOV - National Oilwell Varco

PROCUREMENT AND CONTRACTS ADMINISTRATIVE COORDINATOR 2010-2013

Houston Housing Authority: Houston, TX

Houston Housing Authority is a government organization that offers high-quality and affordable housing and assistance programs designed to create desirable, livable, and sustainable communities.

Prepare purchase orders and send copies to suppliers and departments originating requests.

Respond to customer and supplier inquires about order status, changes or cancellations

Perform buying duties when necessary by contacting suppliers to schedule and expedite deliveries, resolve shortages, late deliveries and related problems.

Review requisition orders in order to verify accuracy, terminology, and specifications.

Prepare, maintain, and review purchasing files, reports, and price lists. Compare prices, specifications and delivery dates in order to determine best bid among potential suppliers.

Track the status of requisitions, contracts, and orders. Verify order accuracy for arrived shipments against purchase

order requirements to charge and forward invoices to appropriate accounts for payment.

Source new suppliers via catalog and internet to gather product information for ordering. Preparing invitation-of-bid forms for mail and distribution and posting.

Maintain knowledge of all organizational and governmental rules affecting purchases while providing this information to organizational staff members and vendors.

Monitor contractor performance, recommending contract modifications when necessary.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT 2003-2009

Energy Partners, Ltd.: Houston, TX

Energy Partners, Ltd. is an independent oil and natural gas exploration and production company focused on the shallow to moderate depth waters of the Gulf of Mexico Shelf.

Provided Executive-Level Administrative and Receptionist duties

Scheduling Conference Room, Ordering Lunches, Set up and cleanup of Conference room

Managed Schedules/Meetings/Tasks for the CEO, VP of Exploration, and Senior Land Man. Organized contacts, processed client invoices, and answered multi-line phones; distribution of daily mail, packages, mail-outs.

PROFESSIONAL EXPERIENCE (Continued)

ENGINEERING & CONSTRUCTION PROJECT ASSISTANT AND PURCHASING ADMINISTRATOR 1999-2002

DEMAR, Inc.: Houston, TX

DEMAR was an engineering and construction firm focused initially on oil and gas, petrochemical, and heavy manufacturing industries and later diversified to industrial/commercial engineering and construction markets along the Gulf Coast.

Prepared, Organized, and Delivered Vendor Bid Packages. Assisted with bid invitations, created and sent documents, letters, and communication, and served as the primary point for all subcontractors.

Ordered Supplies, and Maintained Adequate Inventories to ensure uninterrupted operations.

Secured and Organized Employee Timesheets. Ensured accuracy/validity and coded information into the system.

Trusted as the Firms’ Fleet Coordinator to meet all DOT standards, ensure drivers were using pre and post trip inspection sheets, and oversee the maintenance, working order, and presentation of all vehicles. Held responsibility for vehicle records.

CLIENT RELATIONS ADMINISTRATIVE ASSISTANT 1990-1998

ECO Resources: Houston, TX

ECO/Southwest Water operated and managed water and wastewater utility districts for Fort Bend and Harris counties.

Processed Monthly Invoices for 25+ Assigned Districts. Answered invoice questions, and ensured timely payment to avoid late penalties.

Prepared reports for district business meetings.

Served as the Primary Contact for the Client Relations Manager and attended district board meetings.

EDUCATION

ASSOCIATE IN APPLIED SCIENCE: Business Technology

National Education Center: South Bryan Campus, Houston, TX

TECHNICAL SKILLS

Microsoft Office (Word, Excel, Outlook), Emphasys, Elite, QuickBooks, 10-Key by Touch, Multi-Phone Lines, Data Entry

Contact this candidate