Six Sigma Management

John S. Postorino

713-***-**** *********.****@*****.***

Senior Operations Executive

Collaborative Executive Leader, Business Partner, and Solutions Manager

Innovative thinker possessing expertise in operations, finance, and business development. Proven ability to quickly analyze key business drivers and develop strategies to grow the bottom line.

Highlights of Qualifications:

Highly accomplished, results-driven, Operations executive with a proven track record of integrating resources and technology with business strategy to increase productivity/market share.

Extensive experience leading global operations teams focused on eliminating significant operating costs and improving profitability for organizations throughout diverse industries and environments.

Recognized as a driver of change and strategic planning with expertise managing business imperatives, such as IT/IS implementation, Cost Containment, Control, Profitability, Efficiencies, and Customer Satisfaction.

Ability to utilize LEAN / Six Sigma thinking, able to identify areas of strength and weakness to implement company policies, standards, changes in operation, and systems that optimize bottom line performance.

Decorated Marine Corps officer known for driving and managing change, identifying and developing future talent, coaching and developing others, defining and executing organizational strategies.

Master of Science in Information Systems Technology / Bachelor of Business Administration

Advanced Project Management Certified Professional / Six Sigma Black Belt Certification / LEAN Six Sigma Certification /Acquisition Professional Certification

Active Top Secret Clearance

Organizational Leadership ~ LEAN / Six Sigma ~ Change Agent ~ Global Operations ~ Human Resources Management ~ Cause & Effect Problem Solving ~ Value Stream Mapping ~ Quality Assurance ~ Change Management ~ P&L Management ~ Strategic Planning ~ Mergers and Acquisitions ~ Relationship Management ~ Process Improvement ~ Business Development ~ SDLC Methodologies

Professional Experience:

Ispira Technologies, Spring, TX 2012 – Present

Managing Director/COO

Senior executive responsible for strategic/operational planning, contract negotiations, P&L, marketing, finance and accounting, HR, IT, health and safety, and organizational oversight for a Service Disabled Veteran Owned Small Business (SDVOSB) company providing products and services to Government and private sector customers in retail, energy, and oil and gas industries.

oSenior consultant responsible for the integration of approximately 700 million dollars of mergers and acquisitions for a Fortune 100 retail organization. Responsibilities include due diligence, target evaluation, contract evaluation (asset and target based), IT integration, inventory and market conversion, and SKU accountability.

oEstablished a Program Management Office (PMO) streamlining program/project processes for all enterprise initiatives resulting in program consistency, proper program/project governance, reusability, support, and traceability. Also created a training program for newly assigned Program Managers catered to the internal organizational culture.

oCreated a supplier partnership with European product provider for the development and sale of a rental equipment management system, immediately increasing product diversification, directly increasing EBITDA by 18%.

oIn ten months, created and executed a strategic plan, expanding company’s business services to diversify and stabilize, directly resulting in a 29% increase in new customers.

oDesigned and implemented a multiple variable estimating pricing tool reducing estimating process from weeks to minutes, allowing the organization to respond immediately to customer’s requests.

oEvaluated and identified inconsistencies in internal processes. Streamlined processes saving 16% in labor hours, per employee on a weekly basis.

oRestructured A/R process reducing DSO from 45 days to 27 days.

oIdentified and implemented an Automatic Identification Technology (AIT)/Radio Frequency Identification (RFID) solution for Department of Energy remote location to track personnel movement above and below ground. The solution allowed for immediate adherence to Federal regulations regarding emergency evacuation of personnel.

Skylla Engineering, Humble, TX 2008 – 2013

Executive Vice President

Senior executive with full strategic planning and P&L responsibility for an 8(a), SDVOSB, SDB engineering company providing services to Government agencies. Accountable for strategy, marketing, finance and accounting, HR, IT, health and safety, and operations. Provided strategic and operational leadership to a team of 200+ teammates located in seven different states. Created and communicated strategic plan to all managers. Analyzed opportunities to improve overall efficiency and decrease overhead and general and administrative costs to increase profits. Engineered relationships with current and future teaming partners. Increased net profits by 65% in a 48-month period.

oIdentified redundancy within the primary commodity sections located within the Headquarters. Analyzed each step and reengineered and reorganized the processes to become more efficient by eliminating redundancy/waste and increasing accuracy and integrity. Lowered billing error rates resulting in faster payments from customers. Timesavings resulted in reallocation of resources used to complete other tasks. Increased the overall support staff ratio from 1/6 to 1/13 (support personnel to practitioners in the field).

oConducted in-depth financial analysis to identify opportunities to decrease escalating overhead expenses. Conducted root cause analyses identifying the nucleus of the problems. Reduced overhead labor costs by 70%, directly impacting immediate and long term operating expenses.

oIdentified and negotiated new fringe packages reducing fringe costs to the company by approximately 23%.

oDeveloped customer affinity programs in designated geographical areas resulting in an increase of 32% new business.

United States Marine Corps 1984 – 2008

Director, Manpower Information Systems Support Activity, Kansas City, MO

Managed the development and implementation product manufacturing systems directly supporting Corporate Human Capital Management Strategy (CHCMS SaaS). Supervised/led six+ locations consisting of 120-140 professionals globally, accountable for strategy, marketing, finance and accounting, HR, IT, health and safety, and operations.

oAccountable for $80M personnel/financial information management system’s budget on an annual basis.

oEngineered and communicated new customer facing products to reduce overall administrative footprint resulting in an 11% percent reduction in manpower support requirements (approximately 700 personnel enterprise wide).

oCreated and implemented a streamlined, mass deployment of the enterprise product lines to ensure the timely execution of functions/services. Used disparate resources to accomplish a single deployment of products (geographically dispersed resources to include overseas) resulting in increased readiness percentages, cost savings associated with a mass deployment vs. individual deployment of product lines, and decreased infrastructure requirements. Increased accuracy, decreasing overall maintenance costs by 30%.

oAccountable for the creation of web based help desk application utilized to receive and respond to over 2500+ trouble tickets on an annual basis. The newly created application reduced trouble ticket response/solution times on average from 30 to 7 days.

oCreated and maintained an effective and efficient team of highly skilled professionals to provide our wounded warriors with a unique and vital service ensuring the warrior and their families were provided for from a financial and administrative perspective. Benchmarked processes with new computer logic/triggers to automate several administrative and financial procedures. Decreased the overall insurance/medical claim process from months to days, positively impacting the welfare and morale of the wounded warriors and their families.

Director, Strategic Planning and Technical Oversight, Kansas City, MO

oIntroduced lean methods to increase efficiency and grow gross revenue by 73% in an eighteen-month period.

oEstablished an electronic auditing and scheduling tool to enhance document sharing and process improvement across an organization consisting of seven divisions. The application received a Defense Finance and Accounting Service “Best Practice” award and was implemented as an enterprise-wide tool across the DoD.

oImplemented a quality assurance program leading certification efforts, resulting in immediate acquisition of new customers and 17% cost savings.

oLed team of management experts in analysis of multi-million dollar ERP software solution resulting in the selection of the Department of Defense migrating to a PeopleSoft Pay/Personnel ERP solution.

Officer-In-Charge, Marine Corps Administrative, Analysis Team – West, Camp Pendleton, CA

oEstablished Mobile Training Teams responsible for preparing 380+ Marine Corps units for formal financial/administrative analyses, resulting in a 33% increase in Marine Corps administrative readiness.

oLed team in facilitating BPR/BPI for manpower and personnel information systems and processes throughout the Marine Corps, contributing to the Marine Corps administrative site consolidation effort (948 sites to 41 sites).

oManaged administrative and financial audits for over 275 units, 15 major commands, and ten financial offices. Provided the General Accounting Office (GAO) with over 350 in-depth field analysis reports.

Education & Professional Certifications:

Master of Science in Information Systems Technology, Naval Postgraduate School

Master of Military Studies, Marine Corps Command and Staff College

Bachelor of Business Administration, University of Wisconsin – Milwaukee

Acquisition IT Professional Certification – Level II

Advanced Project Management Certified Professional

Six Sigma Black Belt Certification

Six Sigma Green Belt Certification

Lean Manufacturing Certification

Information Systems Security (INFOSEC) Professional

ERP, Oracle, leadership, business intelligence, budgeting, strategic, waterfall, agile, scrum, spiral, methodology, software development life cycle, Cobol, client server, mainframe, web technology, pmi, program manager professional, certified, p&l, chart of accounts, motivated, loyal, problem solver, listener, communication, team building, value stream mapping, manufacturing, operations management, lean, inventory control, profits

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