Data Sales
Resume:
VENKATESWARLU KAMBHAM
****.********@*****.***
Certification No.: 3276280
PROFESSIONAL SUMMARY:
* ***** ** ********** ** the field of Information Technology with 6 years of experience Salesforce development, Administration, customization and configuration.
Experience in Force.com Apex Classes, Apex triggers, Visualforce, Batch Apex, Schedule Apex, Data Migration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL.
Proficiency in SFDC Administrative tasks like creating Custom objects, Custom Tabs, Custom fields, Profiles, Roles, Users, Permission sets, Page Layouts, Email templates, Workflows, Approvals, Validation rules, Reports, Dashboards, Tasks and actions.
Experience in Data Migration using Import wizard, Apex Data Loader and other integration tools like Informatica Cloud, and Jitter Bit Cloud Data loader.
Experience working with Force.com IDE for design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
Solid experience with Salesforce AppExchange Apps configuration and user security permissions in compliance with organizational needs.
Experienced in Service Cloud, Sales Cloud, and SFDC Customer Community for All partner portal, customer portal & AppExchange.
Experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC).
Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, REST, and SOAP.
Exposure to all Stages of Software Development Cycle (SDLC).
Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS).
CERTIFICATIONS:
Salesforce certified Force.com Developer (SU15 / Dev 401).
http://certification.salesforce.com/verification?&fullname=venkateswarlu%20kambham
EDUCATIONAL QUALIFICATIONS:
Bachelor of Technology in Computer Science, 2003-2007
Jawaharlal Nehru Technological University, Hyderabad, India.
TECHNICAL SKILLS:
Salesforce Skills
Salesforce CRM, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, Web Services, AJAX, Workflows & Approvals, Reports &Dashboards, Analytic Snapshots, Email Services and Custom Objects.
Tools
Eclipse, Force.com IDE, Force.com Explorer, Apex Data loader, Informatica Cloud, and Jitter Bit Cloud Data loader.
Programming Languages
C, C++, Java, JavaScript, Apex.
Web Technologies
HTML, CSS, JSP, SOAP, REST, XML.
Databases
MS SQL Server 2000/2005, Oracle 8i/9i/10g, MS Access.
Operating Systems
Windows NT / 2000 / XP/ Vista, Windows Server 2000 / 2003 / 2008, Linux.
PROFESSIONAL EXPERIENCE:
Client: Verizon Wireless, Bedminster, NJ Feb 2014 – Till Date
Role: Salesforce.com Consultant
Description: This is the leading telecom company in US. Its major functionalities are wireless services and network services. The company recently migrated its applications to cloud based technology salesforce.com. The CRM functionality and inventory management systems are the big migrations it has done recently.
Responsibilities:
Worked with the user group for requirement gathering throughout the planning and implementation.
Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com.
Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
Created new User Accounts and assigned Profiles as per their role in role hierarchy.
Defined Org wide default to restrict access from users.
Customized Page layouts for Standard/Custom objects and assigned Record Types.
Created Data Validation rules and Formulas as per business requirement.
Worked with various salesforce.com Standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities and Cases.
Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications.
Designed various Web Pages in Visualforce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
Created and used Email templates in HTML and Visualforce.
Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.
Help users with Chatter teams/Groups and follow application as well.
Environment: SaleForce.com platform, Salesforce CRM, Sales Cloud, Visualforce, Apex Language, Data Loader, HTML, Java Script, Force.com IDE, Subversion.
Client: PR Newswire, Exchange place, NJ Mar 2013 - Feb 2014
Role: Salesforce.com Consultant
Description: PR Newswire is the premier global provider of multimedia platforms that enable marketers, corporate communicators, sustainability officers, public affairs and investor relations officers to leverage content to engage with all their key audiences. PR Newswire today provides end-to-end solutions to produce, optimize and target content – from rich media to online video to multimedia – and then distribute content and measure results across traditional, digital, mobile and social channels.
Responsibilities:
Involved in requirement gathering throughout the planning and implementation.
Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Designed and developed Visualforce pages based on the business requirements.
Used the sandbox for testing and migrated the code to the deployment instance after testing.
Provided ongoing SalesForce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.
Interacted with the SalesForce.com premium tech support team on a regular basis.
Environment: SaleForce.com platform, Visualforce Pages, Apex Language, Data Loader, HTML, JavaScript, Sandbox data loading, Eclipse IDE,VSS.
Client: Berkley Risk Administrator Services, Minneapolis, MN Sep 2011-Mar 2013
Role: Salesforce.com Developer/Admin
Description: Berkley is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers.
Responsibilities:
Performed the roles of Salesforce.com Admin and Developer in the organization.
Interacted with various business team members to gather the requirements and documented the requirements.
Developed various Custom Objects, Tabs, validation rules on the objects, tabs, Components and Custom links.
Configured Salesforce Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.
Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
Used Salesforce Automation Process (SAP), Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.
Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.
Developed complex workflows and approval processes for automating business logic.
Used Force.com platform for developing feature rich and user-friendly Visualforce pages for enhancing Salesforce UI.
Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com, Migration Tool.
Inserted and Updated data using data Loader.
Environment: Saleforce.com platform, Force.com ide, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SOAP, REST, Sandbox data loading.
Client: PepsiCo, Inc. Plano, TX Sep 2009-Aug 2011
Role: Salesforce.com Developer
Description: PepsiCo Inc. is an American multinational food and beverage corporation headquartered in Purchase, New York, United States, with interests in the manufacturing, marketing and distribution of grain-based snack foods, beverages, and other products
Responsibilities:
Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API, and Web Services.
Followed agile methodology.
Defined Lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
Created Page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
Worked on Validation Rules, Workflows and Approval Processes.
Designed Custom Objects and developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Developed a customer feedback and satisfaction process
Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application
Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
Integration using REST API and Informatica cloud for data migration into the cloud.
Environment: SaleForce.com platform, Visualforce Pages, Apex Language, Data Loader, Sandbox, HTML, JavaScript, Eclipse IDE, CVS.
Client: Virtusa Consulting Services Pvt. Ltd., Hyderabad, India Jun 2008-Sep 2009
Role: Java Developer
Description: The aim of project is to develop a web application based on Java where we have developed a system to extract patient’s clinical record information. This information may consist of medication given at Home, between Arrival and Admission, during stay, during discharge or none of the mentioned locations. Such information is presented in unstructured clinical notes. It is manually intensive process to read the clinical notes and extract such information. We have trained a Maximum Entropy Markov model to extract such information.
Responsibilities:
Involved in requirement Analysis, documentation of high level and low-level design.
Developed application using Java, J2EE and spring framework.
Developed SOAP web services using Apache CXF and Axis2 framework and deployed on Tomcat.
Developed JAX-WS web services and deployed on Web sphere Application Server.
Migrated web service applications from Tomcat to Web sphere Application Server.
Used Qpid, JMS for messaging and worked on exception handling.
Worked on java security like encryption, decryption, and generation of signature.
Used EJB Query Language for all database interactions.
Involved in implementing static and dynamic Web mapping of business logic and technical requirements.
Collaborated with business during requirement analysis and design discussions
Prepared test data for various test scenarios.
Worked on migration of light weight web applications from Web-logic to Tomcat
Used XML and HTML to format the front-end pages.
Developed Junits.
Used ANT scripts to build java application.
Created web projects with Maven.
Involved in presentation of design to client.
Bug fixing during the QA Cycle.
Worked as offshore - onsite coordinator.
Used SVN as version control system source code and other documents.
Environment: Java, J2EE, Spring, Web services, SOAP, JAX-WS, CXF, AXIS2, JMS, JUNIT, ANT, Maven, XML, Eclipse, Spring Source Tool suite, SVN, Microsoft visual studio, Linux, Windows XP, Shell scripting, Tomcat, Web sphere, Hibernate.
Client: Sonata Software Ltd., Bangalore, India Aug 2007-Jun 2008
Role: Java Developer
Description: Sonata Software Limited is a software services company delivering transformational IT solutions through customer specific Centers of Excellence. Sonata serves Software Product Companies and enterprises in the Travel, Manufacturing, Retail and Distribution verticals across the globe. Its key service lines include Business Intelligence and Analytics, Application Development Management.
Responsibilities:
Written XML Document Type Definition (DTD) to get data from GPSIS in specific format.
Modified current database design to accommodate required changes.
Design/Develop personal measure module in IBSC to manage individual client’s personal measures.
Utilized existing STRUTS framework as well as written Action Dispatchers, JDBC Mappers, JSPs Custom Tags.
Integrate module in current application and test in various environments like Test, Pre-Production, and Production.
Add measure information popup to the current scorecard JSP.
Created DIV layer in the JSP which consists of all measure details.
Written JavaScript functions to show/hide/print popup.
Modified existing CSS files to meet GPSIS display and print standards.
Add job share feature to IBSC.
Used AJAX methodology to enhance current user hierarchy display.
Involved in testing applications in different stages e.g. TEST, Preproduction, and Production.
Involved in Critical Bug fixes and Enhancement of application.
Used Subversion to implement version control System.
Carry out rigorous project plans and promptly meet deadlines to fulfill customer requirements.
Environment: Java, DB2, JMS, Web Logic, Apache Struts, PVCS, JUnit, Hibernate, AJAX, Lotus Notes, Windows XP, Novell Networks, Text pad, Microsoft Office 2003.
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