Customer Service Sales
Resume:
Brittany Benjamin
Houston, Texas 77082
*******************@*****.***
Objective
Very Diligent advanced level customer service expert. Dependable, trustworthy, and reliable person looking to excel in a top-notch customer service position. Providing exceptional service, building loyal relationships, solving problems, and increasing sales.
Experience
Direct Care Staff
S& G Community living Center, Houston, Texas
2012-Current
Partnered with team of registered nurses to achieve overall well-being of all patients.
Completed all daily living tasks to enhance the quality of life of elderly patients.
Transported patients to and from different departments.
Ensured safety and well-being of patients.
Delivered in-home care to disabled children and adults.
NCO
Telesales Agent, Spring, Texas
2012 – 2014
Determined customer needs by asking relevant questions and listening actively to the responses.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Built relationships with customers to increase likelihood of repeat business.
Goodwill Industries INC.,
Floor Associate/Cashier, Houston, Texas
2009 --2010
Answered questions regarding the store and its merchandise.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.
Trained and served as a peer coach for new sales associates.
Education
High School Diploma
Carl Wunsche Sr. High School, Spring, Tx
06/2010
Associate of Arts
Houston Community College, Houston, Tx
07/2015- Current
Skills
Exceptional communication skills
MS Windows proficient
Quick learner
Strong client relations
Proficient in cash management
Customer-oriented
Retail sales
Computer literate
Motivated team player
Cash register operations
Medical terminology knowledge
CPR certification
Qualified daily living activity assistant
Local/state health laws knowledge
Exceptional customer service
Excellent people skills
References
References are available on request.
Contact this candidate