Customer Service Manager

RYAN LOPEZ

**** **** **, ********, ** ***** H: 810-***-**** C: 810-***-**** *************@*****.***

SUMMARY

Platoon Sergeant with 8 years of multi-functional logistics and embarkation experience at the United States Marine

Corps tactical and operational level. Strong communication and project management skills.

Operations Chief, focused on maximizing performance and consistently completing logistics projects on time in a

fast-paced, time-sensitive environment. Superior planning, organization and leadership skills.

HIGHLIGHTS

Strategic planning Leadership by example

Procedure development Small unit Leadership

Personable Operations Chief

Team building Effective team leader

Cost reduction and containment HAZMAT handling

Multi-site operations Trained in emergency response

Relationship building CPR certified

Troubleshooting and problem solving Secret security clearance

Flexible Supply and logistics planning

Dedicated Extremely organized

Inventory tracking Cargo tracking

Ground and air transportation Logistics support

Automotive logistics and procedures Effective time manager

knowledge

Decisive

Strategic planner

Excellent judgment

Fast learner

ACCOMPLISHMENTS

Certificate Of Commendation- outstanding achievement in the performance and duties as

daytime non-commissioned officer in charge, motor transport company, combat logistics

battalion-1, 1st marine logistics group, i marines expeditionary force, from 15 February 2008

to 1 august 2008, in support of operation Iraqi freedom. Corporal Lopez performed his duties

in an exemplary and highly professional manner. Corporal Lopez' proficiency and technical

knowledge greatly enhanced the responsive and efficient support of landing zone east, Camp

Fallujah. While maintaining the highest standards of safety and professionalism, he

supervised and coordinated over 225 daytime arrival and departure flights operations, proper

handling procedures and customer service to over 15,000 passengers to include 1650 VIP and

over 185 tons of cargo throughput. his efforts served to enhance and outstanding working

relationship between landing zone east and Kellogg Brown and Root, the Protocol Office and

Staff Secretary's Office. Corporal Lopez's outstanding motivation and dedication to duty

reflected credit upon him and were in keeping with the highest traditions of the Marine Corps

EXPERIENCE

06/2005 to 06/2013 Platoon Sgt

United States Marine Corps - Camp Pendleton, CA

0481 logistic embarkation specialist, supervised and maintained all day to day operations of

3rd platoon landing support company.

8511-Drill Instructor, recruit training regiment San Diego Ca.

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