Customer Service Engineer

Hitesh Patel

**** ********* ****

Elk grove village, IL 60007

847-***-**** (h)

acr8vb@r.postjobfree.com

SUMMARY

Highly Enthusiastic, goal and team oriented, ability to travel, work with minimal verbal instructions, excellent leadership skills, understanding of compliance and safety, excellent verbal and communication skills. Performed multitask at a time, Quick Learner, The following computer skills, Windows NT, Windows 2000, Windows ME, Windows XP, Netware5, Intranet ware, Linux, AS/400, Lotus Notes, Windows Network Printing, Active Dir.

EDUCATION

Microsoft certified system engineer + internet master certified Novell Netware engineer M.S. applied physics from M.S. University of Baroda, India Feb1995

EXPERIENCE

THE HOME DEPOT, Elk Grove Village Oct2013 - present

Cashier

Helping customers, making credit and debit transactions, cash handling

SPRAYING SYSTEM CO, Glendale Heights June2010 - Jan2013

Manufacturing helper/Assembler

Assembled different parts to make different Spray nozzles, Quality assurance of different spray nozzles using different gauges, operated milling and drilling machines, soldering on pc boards. Assembling police radios, quality testing of police radio, taking care of assembly line. PCB board assembly and soldering

SAINT ANTHONY HOSPITAL, Chicago Feb2011-Feb2013

Phlebotomist/Specimen Processor

. Performed a variety of routine blood drawing procedures to include venipuncture, prepared processing and storing patient specimen and samples according to departmental procedures using standards techniques and equipment, transported specimen to laboratory for testing, verify patient and insurance information, utilized standard procedures for maintenance of positive patient ID, confer with patients to obtain information for laboratory records, carefully followed all safety procedures during phlebotomy work, performed lab computer operations, sorting out reports, answered telephone calls, call and fax results to patients’ doctors.

FORTIS HEALTH INSURANCE, Bloomingdale Jan2002 – Feb2008

Telemarketing Representative/customer service

Called customers and gave insurance quotes for Fortis health insurance policy, set up appointment. Understood and responded clearly to customers in a dynamic, fast-paced environment while promoting quality image of client.

LABORATORY CORPARATION OF AMERICA, Chicago Jan2002 - Jan2007

Lab Assistant

Processing GYN and NONGYN specimens, staining and cover slipping of slides, maintenance of thin prep processing machines, cover slipping machine and strainer, keeping maintenance log, fixed broken slides, waste management of expired specimens, acids and different solvents, preparation of different solvents, ordering of cytological and office supply, receiving of cytological and office supply

WENDY’S INTERNATIONAL, Schaumburg Aug2001 - Dec2002

Shift manager

Cash handling, satisfactory customer service, taking care of speed of service, store operation, closing and opening of the store, daily inventory, Supervision of 11 to 15 employee from anywhere at a time, taken care of food safety.

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