Customer Service High School

TACEY ROBERTS

**** ****** ******* ****, ******, GA 30656 / 770-***-**** / **************@*****.***

SUMMARY

Almost six years’ experience providing administrative support to a variety of businesses. Have volunteered and worked in the healthcare profession since high school and have just recently graduated from Gwinnett College as a Licensed Massage Therapist / Certified Neuromuscular Therapist. Being responsible, dependable and honest while working hard and multi-tasking is what I do well. Working as a team member or on my own, either way the job gets done and on time. Learning new skills and modalities, expanding my education and experience with different positions has always interested me. Overall I take my job, clients and patients seriously as well as their issues, while allowing them to feel better than when they arrived.

EDUCATION

Gwinnett College Lilburn, GA

Massage Therapy Diploma *760- hour Program October, 2015

New Horizons Medical Institute Winder, GA

Certified Nursing Assistant Certification May, 2011

Loganville High School Loganville, GA

High School Diploma * College Prep Seal June, 1995

SKILLS

- Accounts Payable - Chair Massage - Neuromuscular Therapy

- Accounts Receivables - Reflexology - Swedish/Deep Tissue Massage

- MSO Software - Anatomy/Physiology - Rehabilitation Protocols

- First Aid / CPR - Community Events - Musculoskeletal Anatomy

- Customer Service - Clinical Pathology - Medical Terminology / Documentation

- QuickBooks - Myofascial Release - Certified Nursing Assistant

- Notary Public - Case Management - Musculoskeletal Kinesiology

- AIDS Education - Hydrotherapy - Business Mastery – Marketing / Organization

CERTIFICATIONS

* Neuromuscular Therapy – CNMT (AMTA) * CNA Certification # CN0030004509

Exp. 5/27/2017

* CPR *First Aid

Exp. 8/2017 Exp. 09/2017 * Notary Public / Walton County, Georgia

Exp. 04/25/2017

EXPERIENCE

Clinic Practicum:

Gwinnett College – 90 hours completed in student clinic, including 67 hours of massage consisting of advance bodywork techniques such as neuromuscular therapy, Myofascial release, Swedish and deep tissue massage, trigger point. Clinic responsibilities include taking complete clients history and SOAP notes for each client, filing client charts, and other office duties as needed while following office respectability.

GRACE (Mothers of Preschoolers) 1 / 12

Relay for Life / Forsyth County (Northside Hospital) – American Cancer Society 2 / 24

Participant in school sponsored, full-day community event involving opportunity for massage therapy students to perform chair massage for 40+ clients. Asked clients to complete an informational questionnaire in order to perform the appropriate chair massage so that each client received client relaxation goals.

Park Place Nursing Home and Rehabilitation, Monroe, GA August 2013 – Present

CNA

Assisted and completed ADL’s for the residents every day needs.

Assisted in feeding the residents breakfast, lunch and dinner.

Showered and gave bed baths on scheduled days and when needed.

Performed and assisted with restorative / rehab for certain residents that required it.

Completed and signed the necessary paperwork and attended all meetings as required.

Worked and helped out in the restorative / rehab part on my days off when asked.

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