Customer Service Dental Assistant
Resume:
Shanise Cantey
Perth Amboy, NJ 08861
*********@*****.***
Objective
To attain a position that will utilize my skills and allow for professional growth
Skills
Substantial experience within various sectors of customer service, retail and field
Computer literate in Microsoft Word and the internet
Capable of working independently or within a team atmosphere
Able to learn new skills and procedures quickly and apply in an efficient manner
Work Experience
Topeka’s Steakhouse Richmond, VA
Server/Hostess 2010
Greeted customers and answered any inquiries related to services being provided or food that was served
Obtained and handed meals requests from customers to kitchen cooks, assured all orders were accurate and specific to customer’s preferences
Resolved customer complaints in an expedient and appropriate manner; provided extra amenities and food vouchers to ensure customer service satisfaction
Brown Green Richmond, VA
Claims Representative 2009 to 2010
Investigated cases to ensure proper approval or denial of claims were made; assured all documentation were accurate and complete before decision was rendered
Entered claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation
Maintain claim files such as records of settled claims and an inventory of claims requiring detailed analysis
Dead Sea Woodbridge, NJ
Sales Associate/Key Holder 2004 to 2006
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Greeted customers and ascertained what each customer wants or needs
Recommended, selected, and helped locate or obtained merchandise based on customer needs and desires
Computed sales prices, total purchases and receive and process cash or credit payment
Education
JR Tucker High School Richmond, VA
Courses in General Studies 2006 to 2007
Drake College Of Business Elizabeth, NJ Dental Assistant 2014-2015
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