Manager Sales, Business Development, Technical sales, sales engineer

Alejandro J. Mendoza

**-** ********* **, ***********, ON, L4Z 3P9, 416-***-****, ***.*******@*****.***

EXPERIENCE IN:

STRENGTHS AND SKILLS:

Strategic business development

Business support

Technical Projects Management

Call Centres

Market & Competitive analysis

Account & Territory Management

Pricing and proposals

Consultative & Solution selling

Interpreting client needs and expectations, and providing effective solutions

Excellent communication skills

Excellent interpersonal skills

Analytical and detail oriented

Able to respond well to pressure and face new challenges

Bilingual Spanish-English

Able in Portuguese and French

PROFESSIONAL PROFILE

bluArc Communications Toronto ON, Canada Jun 2015 – to date

Accounts and Sales Executive: Providing consultative sales approach on Telephone Systems to small and medium business in the GTA area.

bluArc (www.bluar.ca) is the #1 Hosted Business Phone Company in Canada.

Responsible to manage existing accounts and approach new customers with a consultative methodology. Providing technical understanding of the Telephony world as well as the business point of view.

Provide effective solutions and project management during the whole process, from initial prospection, consultation until customer acceptance tests and final handover interfacing to the different levels of internal hierarchies and layers involving each project.

OnMobile Global Solutions Canada Ltd. Toronto ON, Canada Sep 2013 – October 2014

Sr. Regional Accounts Manager: Territory Manager -responsible for the management of the company accounts in Canada.

OnMobile, headquartered in Bangalore, India, and with offices in all regions of the world has the potential to reach more than 1.1 billion mobile users across several geographies.

Responsible for managing the existing contracts in Canada, as well to identify and develop new business opportunities with existing and new customers.

Develop the territory and individual forecasts as well responsible for their execution and customer commitments (Bell, Rogers and Telus).

Create and present solutions on behalf of the company to Vice President and Senior Directors level and secured C level meetings for the company Senior Management.

Manage the day-to-day existing relationships with the Mid-Management / Product Managers.

Managed and created new partnerships and contracts with different media labels (Sony, Universal, EMI and Warner, as well Indie music labels) to secure the appropriate content for our customers in Canada.

Key Achievements

Rebuilt the relationship with the largest customer by defining clear metrics for the main product effectiveness measurement and with a new and realistic roadmap of features aligned to the product group requirement and company capabilities to deliver.

Secured the contract renewal for the company’s largest customer in Canada.

Stabilization of revenue after 12 months of revenue decline in the first two months.

Secured constant flow of relevant and quality content to our largest customer.

OnMobile Global LTD. Jun. 2010 – Aug 2013

Director, Business Development, LATAM

Sales, Deployment, Launch and Operations of RBT, Voice Products, Personal Cloud, Social Media, Video, and Music related Value Added Services. Reported to the Vice President for Latin America and Europe.

Responsible for prospecting and creating new opportunities for the company with global mobile operators and partners in the region

Full sales cycle management from prospecting until product delivery

Key Achievements

Created a qualified pipeline of opportunities.

Secured a regional contract with a Tier 1 operator.

Exceeded 105% objectives plan (new customer’s engagement and contract signatures).

LATAM Content Planning Manager

Reporting to the Marketing and Sales Director for Latin America and responsible for ensuring the planning, contracts negotiation and sourcing of the different types of content provided in the region.

Responsibility on the content planning, placement and procurement through LATAM region for the services provided by the company.

Interfacing with music and content labels as single point of contact

Key Achievements

More than 100% of objectives achieved (managed supporting the commercial launch of 12 new operations in LATAM with, content, headcount, and contracts as well creating each business case for each service, in each country and making sure it adapts to reality, put in place content providers contracts and all done well in advance of go to market dates set in contracts).

Lead the definition and acted as Product Manager for the development of another service launched with a Tier 1 mobile operator in the region.

Negotiation and securing a contract with a major news provider (Agence France Press) for providing relevant content for a Mobile Soccer Application in 12 countries in LATAM.

VAS Consultant Self-Employed March 2009 – June 2010

Senior Business Development and Content Sales Expert

Worked with Value Added Services companies as external consultant helping them to create new business with Tier 1 and 2 carriers in the CALA region, focusing in Music content providers, Gaming providers, Billing Solution providers and SMS content providers. Participated in different RFP’s for platforms and services around the region, for RBT, Pre paid platforms and managed services.

Globalnet Montevideo, Uruguay July 2007 – March 2009

Director, Business Development and Sales

Globalnet is a content and digital marketing provider in Latin America, and Caribe regions working in the digital media, gaming and entertainment verticals..

Responsible for the business development, revenue growth, marketing and expansion of Globalnet into Latin America

Key Achievements

Creation and execution of a plan to expand the company from 2 offices in LATAM to presence in 8 countries.

Engaged at a global level with the major Tier 1 operators in the region, moving from ad hoc contracts to global contracts covering all the operations.

Created a global image of the company moving from single country provider for our customers to be part of global initiatives.

Exceeded objectives in every year in the company.

BISTA Consultancy Services Montevideo, Uruguay Nov 2004 – Jul 2007

Managing Director

Bista was a small consultancy services office focused in Information Security and Network Engineering for the Telecommunications and Banking industries.

I was responsible for the startup project and execution, initial hiring’s, sales full cycle of the services, business development and senior consultant for diverse projects.

Key Achievements

Started up the company securing the funding and securing the initial contracts.

Created a pipeline of business covering Telecom, Banking, Universities, Health and Military verticals.

Exceeded the plan projections for the first two years.

Designed and put into operation two Call Centres

Redesign and implementation of several secured VoIP and traditional Phone Systems

IPcom Technologies Montevideo, Uruguay May 2004 – Dec 2006

Sr. Manager, Business Development

Creating and identifying new opportunities for the company through LATAM and North American markets.

Interface between Project and Engineering departments to ensure product development according specifications.

Bellsouth International Atlanta, GA Apr 1999 – May 2004

LATAM Technical Project Manager

Responsible for managing different IT and Network regional projects throughout LATAM region as Technical Lead and Projects Manager.

Processes and procedures creation and negotiation with regional offices.

IT and Operations Manager

Responsible of the design and operation of IT and Data networks for Bellsouth Uruguay (Telefonica – Movistar today).

Provide detailed analysis and consider potential opportunities by analyzing the efficiency of programs / procedures / practices to make proposals and recommendation for use by management and other departments.

EDUCATION

Universidad ORT Uruguay: BSE in Telecommunications

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