Sales Manager
Resume:
Tina Doherty
Sparks, NV *****
Mobile Phone: 775-***-****
E-mail: *********@*********.***
SUMMARY
I am a graduate of the University of Nevada-Reno with a Bachelor of Science degree in Elementary and Special Education. I have a sizeable amount of professional experience and have worked in the hotel industry for 20 years. My leadership skills are exceptional and my background in sales, operations and systems, training and development, as well as project and general management is substantial.
I consider my strongest assets to be my continual striving for excellence, my continued quest for knowledge, as well as my ability to learn from those around me. I believe strongly in the importance of social education, beginning with the very young and continuing throughout life. A community benefits from the leadership and diversity in a collective of individuals. Regardless of race, religion or political affiliation, I am proud to be an accepting human being who rises to meet all challenges with exuberance for life’s rich pageant.
PROFESSIONAL EXPERIENCE
Assistant Director of Sales
June 2010 - Present
Harrah's Reno Reno, NV
Provide exceptional service in planning and executing spectacular meetings, conferences and catered events
Researching new companies & organizations to cold call as prospective customers
Build and maintain client relationships through regular phone calls, visits and forms of entertainment
Rate quoting, personalized proposal writing, and innovative customized menu planning
Preparing and executing client educational sessions, surveys, and focus groups
Exceeding quarterly revenue goals
Sales Systems & Operations Manager
August 2006 - December 2009
Grand Sierra Resort Reno, NV
Set sales goals and territories for a team of 10 Sales Managers
Scheduled, planned and implemented departmental training programs
Monitored and trained over 30 Delphi program users in standards and procedures
Attended training sessions and user conferences
Coordinated budgeting, ordering and monitoring supply needs for two departments
Prepared and submitted departmental budget proposals for approval
Prepared and submitted monthly production analyses to President for incentive payments
Sales Office Manager
June 2004 – August 2006
Reno Hilton Reno, NV
Processed and transferred daily time and attendance for six hourly employees
Completed and routed all human resources/personnel paperwork
Scheduled, planned and implemented departmental training programs
Coordinated budgeting, ordering and monitored supply needs for two departments
Prepared and submitted departmental budget proposals for approval
Prepared and submitted monthly production analyses to President
Compiled and processed semester incentive paperwork for payment
Delphi Coordinator
February 2003 - June 2004
Reno Hilton Reno, NV
Prepared and distributed daily reports to five departments
Monitored and trained over 30 Delphi program users in standards and procedures
Communicated with help desk when problems arose
Attended training sessions and user conferences
EDUCATION
Bachelor's Degree, Elementary & Special Education,
August 1991 - August 1995
University Of Nevada Reno, NV
CERTIFICATION & SKILLS
Certified Newmarket System Analyst - August 2008
MS Office
Delphi
Crystal Reports
Green Meetings Professional
PROFESSIONAL ORGANIZATIONS
National Association of Catering and Events (NACE) -Reno Tahoe Chapter Board Secretary 2014-15
American Business Women’s Association (ABWA)
Nevada Society of Association Executives (NVSAE)
Weddings of the West (WOW)
PERSONAL AFFILIATIONS
University of Nevada Alumni Association
Rotary International – Reno Rotary Club
ASCENT Mentor – Hug High School
Advisory Board Member – Keep Truckee Meadows Beautiful
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