Customer Service Microsoft Office
Resume:
RALPH J. ANDERSON
**** ***** **. ****** *******, GA 30122
********@*****.***
PERSONAL SUMMARY
I’m a professional with over eleven years (11) of experience, specializing in payroll management and problem solving. I have a successful track record of turning clients towards success. I'm a team player with the proven ability to accomplish multiple tasks and manage projects and associates to advance businesses goals and objectives.
Skills and Technology
Operating Systems: Microsoft Windows
Software: ADP, Oracle 11i, KRONOS, Peoplesoft, Inspire, Microsoft Office Suite, Payforce, Enterprise, ADP Reporting, eTime
EXPERIENCE
Pure Business Solutions – Atlanta, GA
Payroll Supervisor, (2015 – Current)
Supervise 5 payroll associates with great success in carrying out payroll responsibilities
After implementing new processes, the team were better organize to process a success payroll with extreme accuracy
Provide guidance to the team on the proper documents to save for SOX audits
Slashed payroll penalties cost by 70% with tax agencies for outstanding notices by putting steps in place to ensure the notices were paid on time
Put the team through a thorough training on the Wage and Tax Register to prevent quarterly Special Indicators such as SUI and State credits
ADP (Automatic Data Processing, Inc) – Alpharetta, GA
Team Lead, (2011 – 2015)
Supervised 4 payroll teams successfully with 13 employees in the US and 7 in India
Worked on special projects assigned and deliver to plan – Year End and Quarter End projects
Provide leadership while testing new programs in the area of Payroll, Benefits and 401K
Able to correct all employees W2’s that had incorrect year to date (YTD) amounts also started running reports quarterly in the current year to prevent negative YTD wages
Travel to clients site to assist in training for their stay back teams
ADP (Automatic Data Processing, Inc) – Alpharetta, GA
Payroll Specialist III, (2007 – 2011)
Fully responsible for a large client with 4 locations and a total of 3,642 employees that process weekly & biweekly with multi-state payrolls.
Effectively applied client payroll policies and procedures to process an accurate payroll
Audited payroll output and provided recap to client liaison using SAS70 guidelines
Ensured compliance with all applicable tax regulations and wage and hour laws
Performed all quarter-end and year-end audits including file reconciliation, adjustments and W-2 distribution
Lodgian Inc. – Atlanta, GA
Sr. Payroll Representative, (2005 – 2007)
Managing fifty (50) properties’ corporate payroll processes (Oracle 11i)
Providing excellent customer service to both external vendors and internal customers
Monitoring individual property payroll in accordance with company’s guidelines and procedures
EDUCATION
Morris Brown College – Atlanta, GA
B. S. Mathematics, 2000 / Minor in Computer Science
Ralph J. Anderson
********@*****.***
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