Customer Medical
Resume:
Miranda Gallegos
*********@*****.***
EMPLOYMENT:
Suncoast Post Tension-May 2014-present Expeditor
• Retrieving concrete foundation rebar and cable orders from multiple foundation concrete companies
• Correctly enter the orders in for the cable shop to cut and deliver.
• Matching invoices from job sites and delivery slips to make sure everything was delivered
Texas Gastroenterology Associates- July 2013-May 2014 Front Desk Receptionist/Coordinator
• Greet patients and visitors, setting up appointments in a courteous, polite and helpful manner.
• Organizing incoming and outgoing faxes and medical records.
• Provide efficient and professional telephone patient/client services
• Determining the financial status of patients and their eligibility for services rendered and co pay amounts for office visits
• Creating charts for new patients, making sure the data is correct by having the patient fill out the proper paper work.
• Collecting patient balances and co pay upon appointment arrival.
Organizing the waiting area and front office and also keeping track of supplies and when they are ordered
Gexa Energy LP- March 2011-July 2013 Team Leader
• Providing electricity rates to potential customers for their area or property
• Assisting customers with setting up electricity, by submitting move in orders to be worked by the appropriate transmission and delivery utility, such as Centerpoint Energy.
• Modifying and confirming orders for customers.
JP Morgan Chase- May 2009 -January 2011 Telephone Banker
• Answer calls from customers regarding balances and transactions
• Identified and offered new opportunities and solutions by evaluating customer’s financial needs
• Processing customer requests via telephone
Southwest Water Company- August 2007-November 2008 Team Leader
• Answer calls and correspondence from customers
• Address customer issues in a timely and professional manner
• Set up and perform data entry on new accounts
• Assisting financial department with posting customer payments and researching missing payments
• Communicating district rates, orders and specifications and field service techniques to customers both by phone and creating written communications
EDUCATION: Houston Community College Business/Medical Administration
REFERENCES: Available upon Request
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